[SOLVED] dalhighram25 unreachable

Saturday, February 17, 2018


The node is currently unreachable from the panel and the VMs are working extremely slowly. We're already looking into the issue but it has already taken more time than expected. Please excuse us for the inconvenience. Update: The situation is under control now, please open a ticket if you're still having issues.




[SOLVED] Dallas network issues

Tuesday, February 6, 2018


Tuesday, 06 February 2018 11:34 -  We're receiving reports of an unexpected partial routing failure somewhere, or similar network issue. Please don't stop/start/reboot your VPS, it won't fix the issue. When opening a ticket to inform us that your VPS is offline, could you please send a TEXT traceroute between yourself and your service with us? This will assist us with resolving the issue. ...

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[SOLVED] - ukhighram2 issues

Friday, February 2, 2018


ukhighram2 is currently facing issues. We are working on the problem at the moment. Update: The server is back online now. We are investigating the reason for the lock up.




[SOLVED] Storage VPS Line Meltdown and Spectre Maintenance

Sunday, January 14, 2018


We are going to reboot storage VPS nodes to patch them against Meltdown and Spectre vulnerabilities. We are going to update this announcement once we have updates. 09:56 AM: All the nodes have been rebooted and all the VPS's are back online.




[SOLVED] Reboot for Meltdown / Spectre patching

Saturday, January 6, 2018


Today, Saturday January 6th, 2018, we will be rebooting host nodes serving all VPSDime Linux VPS to execute a new kernel patched against the recently discovered Meltdown and Spectre exploits. No doubt that in recent days you have noted news that two vulnerabilites have been discovered in all CPUs, ranging back to the development of speculative execution on modern processors over 20 years...

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[SOLVED] ukhighram1 issues

Monday, January 1, 2018


ukhighram1 is currently facing issues. We are working on the problem at the moment. Update: The server is back online now. We are investigating the reason for the lock up.




[SOLVED] dalhighram9 availability issues

Monday, January 1, 2018


Monday, 01 January 2018, 04:40 CDT - We are looking into a problem on this node that is affecting availability. Please stay tuned for further updates. Monday, 01 January 2018, 04:55 CDT - Node has had to be taken down for an emergency reboot, it is currently booting back up. Monday, 01 January 2018, 04:59 CDT - Node is online. VPS's are booting up at the moment. Your VPS should be online in...

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[SOLVED] seapure3 emergency reboot

Friday, December 29, 2017


Friday, 29 December 2017, 02:01 - seapure3 has kernel panicked, and had to go through an emergency reboot. Friday, 29 December 2017, 02:09 - The server is back online. VPS's are now booting up. All VPS's should be online in the next 10 minutes.




[SOLVED] UK Packet loss

Tuesday, November 14, 2017


Tuesday, 14 November 2017, 02:30 - It has come to our attention that some of our UK nodes (UKHighram { 1 | 2 } in particular) are currently experiencing rather high levels of packet loss. This appears to be being caused by an issue on our upstream provider's side. They have been ticketed accordingly, and we're awaiting response. Tuesday, 14 November 2017, 04:41 - This is now fixed, root cause...

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[SOLVED] VPS control system issues

Saturday, September 30, 2017


09/30/2017 13:35 - we are aware of an issue with the communication of our client area against our VM control system. Your VPS is likely online; please check with ping/SSH before opening a ticket that your VPS is offline. Please open a ticket if you need any start or rebuild actions performed on your VM until this is fixed.





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