[SOLVED] Storage VPS Line Meltdown and Spectre Maintenance

Sunday, January 14, 2018


We are going to reboot storage VPS nodes to patch them against Meltdown and Spectre vulnerabilities. We are going to update this announcement once we have updates. 09:56 AM: All the nodes have been rebooted and all the VPS's are back online.




[SOLVED] Reboot for Meltdown / Spectre patching

Saturday, January 6, 2018


Today, Saturday January 6th, 2018, we will be rebooting host nodes serving all VPSDime Linux VPS to execute a new kernel patched against the recently discovered Meltdown and Spectre exploits. No doubt that in recent days you have noted news that two vulnerabilites have been discovered in all CPUs, ranging back to the development of speculative execution on modern processors over 20 years...

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[SOLVED] ukhighram1 issues

Monday, January 1, 2018


ukhighram1 is currently facing issues. We are working on the problem at the moment. Update: The server is back online now. We are investigating the reason for the lock up.




[SOLVED] dalhighram9 availability issues

Monday, January 1, 2018


Monday, 01 January 2018, 04:40 CDT - We are looking into a problem on this node that is affecting availability. Please stay tuned for further updates. Monday, 01 January 2018, 04:55 CDT - Node has had to be taken down for an emergency reboot, it is currently booting back up. Monday, 01 January 2018, 04:59 CDT - Node is online. VPS's are booting up at the moment. Your VPS should be online in...

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[SOLVED] seapure3 emergency reboot

Friday, December 29, 2017


Friday, 29 December 2017, 02:01 - seapure3 has kernel panicked, and had to go through an emergency reboot. Friday, 29 December 2017, 02:09 - The server is back online. VPS's are now booting up. All VPS's should be online in the next 10 minutes.




[SOLVED] UK Packet loss

Tuesday, November 14, 2017


Tuesday, 14 November 2017, 02:30 - It has come to our attention that some of our UK nodes (UKHighram { 1 | 2 } in particular) are currently experiencing rather high levels of packet loss. This appears to be being caused by an issue on our upstream provider's side. They have been ticketed accordingly, and we're awaiting response. Tuesday, 14 November 2017, 04:41 - This is now fixed, root cause...

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[SOLVED] VPS control system issues

Saturday, September 30, 2017


09/30/2017 13:35 - we are aware of an issue with the communication of our client area against our VM control system. Your VPS is likely online; please check with ping/SSH before opening a ticket that your VPS is offline. Please open a ticket if you need any start or rebuild actions performed on your VM until this is fixed.




[SOLVED] dalpure11 responsiveness

Sunday, August 13, 2017


Sunday, 13 August 2017, 10:41 - We are investigating a responsiveness issue with our dalpure11 server. We will post more information here as we have it.  Sunday, 13 August 2017, 11:26 - We have discovered a failing RAM module in this server and are working to replace it now. We will post more information here as we have it.  Sunday, 13 August 2017, 11:45 - We have replaced all the memory...

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[SOLVED] Scheduled maintenance for ukpure11

Saturday, July 29, 2017


We have been notified by our datacenter that they have to physically move ukpure11 server to another rack to improve their infrastructure. The date and time booked for this maintenance is Sunday 07/30/2017 10:00 AM GMT+1. They anticipate a 20 minute downtime due to this maintenance. We are sorry the inconvenience this maintenance that may cause you and we thank you for your...

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[SOLVED] dalstorage4 outage

Wednesday, May 31, 2017


5/30/2017  17:34 PM - Node dalstorage4 lost connectivity. Upon checking the serial console we found a kernel panic occured.  5/30/2017 17:59 PM  - All VPS are back onine.





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