# Billing policies & information
Source: https://vpsdime.com/knowledgebase/billing
Last reviewed: 2026-07-05
Summary: How VPSDime billing works, the invoice schedule and what happens if you don't pay, the payment methods we accept, taxes, refunds, and how to query a charge.

General billing information for VPSDime: the payment schedule, what we accept, taxes, refunds, and how to reach us about a charge. To pay an invoice or manage how you're billed inside your account, see [Billing in your client area](https://vpsdime.com/knowledgebase/client-area/billing).

## Paying & schedule

- [When invoices are due, and what happens if you don't pay](https://vpsdime.com/knowledgebase/billing/billing-timeline). The schedule, and suspension vs termination.
- [Getting your data from a suspended VPS](https://vpsdime.com/knowledgebase/billing/data-from-suspended-vps). Ask us for a 24-hour unsuspension to back up before termination.
- [Payment methods we accept](https://vpsdime.com/knowledgebase/billing/payment-methods). Cards, wallets (PayPal, Apple Pay, Google Pay and more), bank and local methods, and crypto.
- [Paying with cryptocurrency](https://vpsdime.com/knowledgebase/billing/crypto-payments). Bitcoin and USDT (TRC20, BEP20, ERC20) via CoinPayments: matching the network, following confirmations, fixing over/underpayments, and paying small invoices from credit.
- Prefer to arrange the dates yourself? [Prepay months ahead](https://vpsdime.com/knowledgebase/client-area/billing/pay-in-advance), [sync several services onto one renewal date](https://vpsdime.com/knowledgebase/client-area/billing/sync-due-dates), or [change your billing day](https://vpsdime.com/knowledgebase/client-area/billing/change-billing-day), all self-service in your client area.

## Taxes & refunds

- [Refunds and credits](https://vpsdime.com/knowledgebase/billing/refunds). The 72-hour money-back guarantee, and what isn't refundable.
- [Taxes (VAT and sales tax)](https://vpsdime.com/knowledgebase/billing/taxes). How tax is added, and your VAT/GST number on invoices.

## Questions

- [Billing questions](https://vpsdime.com/knowledgebase/billing/billing-questions). A billing FAQ: pausing a service, late payment and fees, proration, saved cards, chargebacks, transfers, and querying a charge.
- [Closing a PayPal dispute or case](https://vpsdime.com/knowledgebase/billing/close-a-paypal-dispute). How to withdraw a PayPal dispute, and what to do once it's a claim.
- [Why did my card payment fail?](https://vpsdime.com/knowledgebase/billing/card-payment-failed). Common decline reasons, "Exceeds frequency limit", and what to try.
- [My invoice shows Pending or Security Review after I paid](https://vpsdime.com/knowledgebase/billing/invoice-pending-after-paying). What each status means, how long a payment takes to clear (including the processor's security review and PayPal eChecks), and why not to pay twice.
- [How to list your PayPal subscriptions](https://vpsdime.com/knowledgebase/billing/list-paypal-subscriptions). Find, view, and cancel recurring payments on PayPal.

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