# Email history
Source: https://vpsdime.com/knowledgebase/client-area/account/email-history
Last reviewed: 2026-07-02
Summary: View a log of the emails we've sent to your account (invoices, notices, welcome emails and more), and read any of them.

## What this is

A record of the emails we've sent to your account: order/welcome emails, invoices and billing reminders, renewal and service notices, and so on. Even if one didn't reach your inbox, you can read it here. Find it at **My Account → Email History** (https://vpsdime.com/emailhistory).

## Steps

1. Go to **My Account → Email History**.
2. Browse the list (newest first; use the column headers to sort by **Date Sent** or **Message Subject**, and the pager for older pages).
3. Click **View Message** on any row to read the full email.

## What you'll see

![The Email History page: a table of Date Sent and Message Subject rows, each with a View Message button, plus a record count and page navigation](https://vpsdime.com/knowledgebase/client-area/account/images/email-history.png)

- A table of **Date Sent** and **Message Subject**, with a **View Message** button that opens the email in a popup.
- A count of how many emails are on record, with page navigation.

## Things worth knowing

- This is a log of what **we sent**. It's handy if you didn't receive something in your own inbox (also check your spam folder).
- It's a read-only history; there's no "resend" here. If you need a copy actioned (for example a fresh invoice), ask us via a ticket.
- Want to change **which** emails you receive? Marketing emails are controlled on [Account Details](https://vpsdime.com/knowledgebase/client-area/account/account-details); per-person email types are set under [Contacts & sub-accounts](https://vpsdime.com/knowledgebase/client-area/account/contacts-and-sub-accounts).

## Troubleshooting

- **An email isn't in my inbox.** Open it here to read it, and check your spam/junk folder. If important emails consistently don't arrive, contact us so we can check delivery to your address.
- **The list is empty.** We haven't sent anything to this account yet, or you're viewing a sub-account without the **View Emails** permission.

## Still need help?

You can [open a support ticket](https://vpsdime.com/open-ticket/). So we can help on the first reply, it's worth mentioning:

- the email address on your account,
- the **subject and date** of the email you're asking about,
- a screenshot of what you're seeing.

## Related questions

- "Where can I see the emails you sent me?"
- "I didn't get your email, can I read it somewhere?"
- "How do I view a past invoice email?"
- "Why is my email history empty?"