# What is my Administrator password?
Source: https://vpsdime.com/knowledgebase/windows-vps/administrator-password
Last reviewed: 2026-07-04
Summary: Your Windows VPS Administrator password is generated at deployment and sent in the provisioning email (subject "New Windows VPS - Provisioning Started"). Copy-paste it without surrounding whitespace; if it's lost or not working, the Windows Troubleshooter can verify and reset it.

## What this is

Your Windows VPS login is the built-in **Administrator** account, and its password is generated when your VPS is provisioned. It's sent to you in the provisioning email, subject: **"New Windows VPS - Provisioning Started"**, along with your VPS IP.

## Using it

- The username is always `Administrator`.
- **Copy and paste the password**, and make sure you're not picking up **whitespace before or after it**, a trailing space from the email is the most common "wrong password" cause.
- Once you're in, you can change it inside Windows (Ctrl+Alt+End in an RDP session opens the security screen with the change-password option).

## Lost it, or it doesn't work?

The [Windows Troubleshooter](https://vpsdime.com/knowledgebase/windows-vps/windows-troubleshooter) checks whether the password on file actually works against your VPS and offers a **reset** right on the page, no ticket needed. If the password is rejected when you try to log in, see [My Administrator password doesn't work](https://vpsdime.com/knowledgebase/windows-vps/administrator-password-not-working).

Self-service resets depend on the **[VPSDime Support Account](https://vpsdime.com/knowledgebase/windows-vps/vpsdime-support-account)**, the service user starting with `DIME` that we add at provisioning. If that account has been removed from your server, the reset tools can't reach it, and a manual reset by our team carries a **$25 fee**.

## Still need help?

You can [open a support ticket](https://vpsdime.com/open-ticket/). So we can help on the first reply, it's worth mentioning:

- the VPS hostname or IP,
- whether the Windows Troubleshooter's password check passes or fails,
- the exact message your RDP client shows.

## Related questions

- "What is my Windows VPS password?"
- "Where do I find my Administrator login details?"
- "How do I change or reset my Administrator password?"