Announcements
Power feed failure in Dallas affecting some nodes
Sunday, July 14, 2024
07/14/2024 13:46: The following servers are down at the moment due to a power feed failure in our Dallas DC. Our DC techs are working on getting them online ASAP. dalpremium17 dalvz7highram15 dalvz7highram14 dalpremium9 dalpremium10 dalpremium12 dalvz7highram10 dalvz7highram24 dalvz7highram27 dalvz7highram28 dalvz7highram31 dalvz7highram32 dalvz7oldyearly1 dalvz7oldyearly2 dalvz7highram16...
UK Outage
Tuesday, June 18, 2024
Tuesday, 18 June 2024, 05:42 - Our a few servers in our UK location are currenty unreachable. We're working with the engineers on site to bring your services back online ASAP. We'll update this announcement as soon as we have any news. Tuesday, 18 June 2024, 06:21 - Services are up and running already. RFO to be posted as soon as possible.
dalpremium17 outage
Friday, June 7, 2024
Friday, 07 June 2024, 04:47 - We're investigating an issue with dalpremium17. We have no details at this point. We'll keep you updated.
dalvz7highram15 and dalvz7highram16 outage
Sunday, May 26, 2024
After the power failure which has affected all the servers in our Dallas location, we are not able to bring dalvz7highram15 and dalvz7highram16 nodes back online due to disk failures. We are still working on a resolution for these 2 nodes and we will update this announcement once we know more. Update: Monday, 27 May 2024, 03:57: We did everything in our power to make the disks online...
Dallas Outage
Sunday, May 26, 2024
Sunday, 26 May 2024, 6:22 - Our Dallas location is currenty unreachable. We're working with the engineers on site to bring your services back online ASAP. Sunday, 26 May 2024, 07:34: Our datacenter has let us know that there is a massive power outage in Dallas, TX which is affecting a lot of datacenters and residents currently. We are waiting for the engineers to handle the problem....
ukvz7highram1 down
Friday, April 26, 2024
Friday, 26 April 2024, 12:54 - We're investigating an issue with node ukvz7highram1. We'll update this posting as the situation progresses. Friday, 26 April 2024, 15:42 - This continues to be escalated with the datacenter. We'll update this posting as the situation progresses. Friday, 26 April 2024, 16:23 - The datacenter is looking for a server to move the disks to. ...
dalvz7highram41 power supply issue
Friday, September 29, 2023
09/29/2023 12:33 - we're noting an issue with node dalvz7highram41 and have pinpointed it to the power supply units. We are replacing these now and will update this posting when complete. 09/29/2023 12:52 - this has been fixed and the server is back online
Hardware problem causing downtime in dalwin22
Monday, September 25, 2023
A hardware addon card is causing downtime in dalwin22 at the moment. We are working with the DC technicians to replace the card and bring the server back online as soon as possible. Update 13:27: The bad card has been replaced and the server is back online.
VPS migrations for some nodes is on-going
Sunday, July 23, 2023
We are currently migrating the VPS's of the following servers to new servers: dalvz7highram43 dalvz7highram45 dalvz7highram46 dalvz7highram48 If you have a VPS on these nodes, it will experience a few minutes of downtime as mentioned in the email that has been sent to you. We will update this notice when everything is migrated. Update 05:53 AM: All migrations have been completed.
Emergency migration from dalvz7highram18
Thursday, July 20, 2023
Due to a storage system backplane problem, we are migrating the VPS's off dalvz7highram18 as the problem is not resolvable while the physical server is online. By performing this migration, we are ensuring a future unexpected downtime and/or data loss for your VPS. You will experience a brief downtime while the migration is happening. We apologize for the inconvenience. Update: All the...
