Announcements
[SOLVED] Amazon SES Issues
Tuesday, February 28, 2017
Due to issues with Amazon S3, our Amazon SES system which we use to send emails is not working at the moment. Please bare with us until this is resolved. More information: https://status.aws.amazon.com/ Update 2:06 PM: We have switched to another SMTP provider for the time being. UPdate 6:50 PM: We have switched back to Amazon SES.
[SOLVED] Dallas Network
Thursday, January 26, 2017
26 January 2017, 11:55 - We are investigating the issue within our Dallas network. Please do not open a ticket as this would slow us down at the moment. 26 January 2017, 12:02 - The issue is related to our upstreams from what we understand so far. 26 January 2017, 12:19 - Connectivity has returned. We're awaiting confirmation of stability from the datacenter.
[SOLVED] seapure5 maintenance
Thursday, January 5, 2017
05 January 2017, 14:02 - The following maintenance is now in progress: Hello, You are receiving this message regarding work on our seapure5 server where you have active VPSDime service. Tomorrow, Thursday January 5 2017, at 10 AM PST (UTC-8), we will be installing additional memory modules in this host node. We will begin shutting down the server approximately 20 minutes in...
[SOLVED] Rebooting seapure2
Sunday, January 1, 2017
Due to soft lock up, we are rebooting seapure2. Your VPS should be online in the next 10 minutes. Update 14:49: All the VPS's are back online and responsive.
[SOLVED] - ukpure12 Emergency Maintenance
Thursday, December 8, 2016
08 December 2016, 10:53 - The following notice was sent to affected clients: Hello, You are receiving this message regarding emergency work on our ukpure12 server where you have active VPSDime service. This evening, Thursday December 8 2016, at 9 PM UK time, we will be replacing memory modules in this server that have begin alerting that they are failing. We are scheduling this for...
[SOLVED] dalhighram4 outage
Wednesday, November 23, 2016
23 November 2016, 07:08 - we're investigating an outage of our dalhighram4 server now. 23 November 2016, 07:19 - host node had a kernel panic. Server has been rebooted and is back online and booting containers now. 23 November 2016, 07:40 - this has reoccurred, investigating further 23 November 2016, 08:09 - rebooted, all VMs except for two are back online. Yes, we know the node is...
[solved] UK outage
Friday, November 4, 2016
04 November 2016, 10:21 - We're investigating an outage of our UK services. We will provide more information on this announcement as we have it. 04 November 2016, 10:27 - Network connectivity is back, awaiting confirmation from datacenter regarding stability and an RFO. 04 November 2016, 10:58 - Datacenter has confirmed a short network outage lasting ~10 minutes, and have applied a fix...
[SOLVED] Offloaded MySQL Service Interruption
Saturday, October 29, 2016
We are aware that PhpMyAdmin does not work on Offloaded MySQL service and are working on fixing it. Your patience is greatly appreciated.
[SOLVED] seapure2 is rebooting
Monday, October 24, 2016
We are performing an emergency reboot on seapure2. VPS services will be going down for a few minutes. Update 17:59 PM: Server has powered on. Update 18:03 PM: Filesystem check is running. Update 18:05 PM: VPS containers are starting to boot. Update 18:10 PM: All VPS's are back online. You may encounter slowness for a few minutes.
[SOLVED] Offloaded MySQL outage
Saturday, October 22, 2016
18:13 EST - We are aware of an outage affecting the offloaded MySQL service, we are taking a look at this now. Keep an eye on this announcement for updates. 21:58 EST - The service has now been restored and this issue is now resolved.
