[SOLVED] Network outage in Dallas

Wednesday, July 6, 2016

We are aware of the network outage in Dallas at this time. We are waiting on updates from our upstream provider. Please follow this announcement in the client area for updates. There is no ETR at this time. UPDATE - 05:41 PM CST - The outage has been resolved and all Dallas nodes are responsive at this time. We will have a RFO at a later date and time. 06 July 2016  |  06:02 PM - We...

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[SOLVED] ukpure6 RAM upgrade

Tuesday, July 5, 2016

05 July 2016  |  11:01 AM - affected customers have been sent the following notification: Hello, We are writing to inform you of an upcoming short outage on our ukpure6 server where you have active service. We will be shutting this server down at approximately 21:40 GMT+1 Wednesday, July 6, 2016 to swap RAM within the server. We have this action planned for a 22:00 start time...

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[SOLVED] Network issue affecting Dallas

Friday, June 17, 2016

We are aware that the Dallas is having network issues and we are in contact with the datacenter. Update: 00:24: The nodes are back up and we are waiting for an RFO from the datacenter.

[SOLVED] ukpure11 RAM upgrade

Wednesday, June 15, 2016

15 June 2016  |  11:28 AM - the following advance notice of a maintenance outage has been sent to affected customers: Hello, We are writing to inform you of an upcoming short outage on our ukpure11 server where you have active service. We will be shutting this server down at approximately 21:40 GMT+1 Thursday, June 16, 2016 to swap RAM within the server. We have this action...

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[SOLVED] ukpure9 RAM upgrade

Monday, June 13, 2016

13 June 2016  |  11:52 AM - the following advance notice has been sent to affected customers: Hello, We are writing to inform you of an upcoming short outage on our ukpure9 server where you have active service. We will be shutting this server down at approximately 21:40 GMT+1 Tuesday, June 14, 2016 to swap RAM within the server. We have this action planned for a 22:00 start time...

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[SOLVED] ukpure8 RAM upgrade

Wednesday, June 1, 2016

01 June 2016  |  14:31 PM - the following notice of planned maintenance has been sent to affected customers Hello, We are writing to inform you of an upcoming short outage on our ukpure8 server where you have active service. We will be shutting this server down at approximately 21:45 GMT+1 Thursday, June 2, 2016 to swap RAM within the server. We have this action planned for a...

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[SOLVED] Yearly Plans Upgrade Notice

Wednesday, June 1, 2016

We are currently working on migrating the yearly VPS plans to the new nodes. The total downtime should be around 10-15 minutes. We will let you know by email once the migration is completed. Update: 12:42: This has been completed.

[SOLVED] daloldyearly1 is under maintenance

Wednesday, June 1, 2016

daloldyearly1 is under an emergency maintenance. The server will be up in the next 10 minutes. Update: 10:02 AM: This he been completed.

[SOLVED] ukpure7 RAM upgrade

Monday, May 30, 2016

30 May 2016  |  14:14 PM - the following advance notice of maintenance has been forwarded to affected customers: Hello,    We are writing to inform you of an upcoming short outage on our ukpure7 server where you have active service.    We will be shutting this server down at approximately 21:45 GMT+1 Tuesday, May 31, 2016 to swap RAM within the server. We...

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[SOLVED] Network issues in UK

Wednesday, May 25, 2016

We are aware of network issues in our UK location at this time. We are working on the issue. Further updates will be provided via this announcement. UPDATE - The issue is now resolved, we have asked upstream for a RFO.


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