Announcements
dalhighcpu2 emergency reboot
Sunday, January 13, 2019
Sunday, 13 January 2019, 20:17 - We discovered that this node had kernel panicked, subsequently, an emergency reboot had to be issued. VMs are now booting and should become available over the next 10 minutes. A root-cause analysis will be performed once stability resumes.
Dallas Network problem
Thursday, January 10, 2019
Thursday, 10 January 2019, 14:33 - we're investigating a Dallas connectivity issue now. We will update this announcement as we have more information. Thursday, 10 January 2019, 14:42 - looking like a power issue affecting specific servers. Investigation continues, will update this announcement as we have more information. Thursday, 10 January 2019, 14:48 - servers should be back...
dalpremium8 Emergency Reboot
Tuesday, January 8, 2019
Due to an unstability issue with dalpremium8, we have to do an emergency reboot. All VPS's should come back online in less than 5 minutes. Update: 01/08/2019 02:38: All VPS's are back online.
Intermittent connectivity affecting some Dallas nodes
Friday, December 21, 2018
Friday, 21 December 2018, 02:07 - We're aware of the issue, and are attempting to follow up with our connectivity provider. Further updates will be posted to this issue as we receive them. Friday, 21 December 2018, 07:12 - Connectivity should be restored now. Please let us know if you're still seeing accessibility issues and we will engage. Thank you.
Dallas Network Issue
Wednesday, November 28, 2018
Wednesday, 28 November 2018, 03:31 - We're aware of the issue in Dallas, and are attempting to follow up with our connectivity provider. Further updates will be posted to this issue as we receive them. Wednesday, 28 November 2018, 04:21 - Everything should be operating normally already, please get in touch with us in case you're not able to access your service.
Network wide port blocks
Saturday, October 6, 2018
Due to recent reflection exploits involving ports 111 (portmap/NFS), 161 (snmpd), and 389 (ldap), we've implemented a network-wide filter at our network edge to avoid your services running on these ports from being exploited and used to attack other computers on the internet. We understand that this may be disruptive to your usage, and we can provide guidance on how to adjust these services...
New Jersey Maintenance
Thursday, October 4, 2018
Thursday, 04 October 2018, 15:58 - We've just been briefed that our provider in New Jersey has scheduled a 30 minute maintenance window that may have service impacts for our clients on the nj1 node. See notice below: Event Type: Network Upgrade Start Time: 10/9/2018 12AM EST End Time: 10/9/2018 12:30AM EST Location(s): Piscataway, NJ Device(s): c8-10-b4-1.pnj1 Client Affecting: Yes...
Intermittent connectivity affecting all Dallas nodes
Thursday, September 27, 2018
Thursday, 27 September 2018, 18:24 - We're aware of the issue, and are attempting to follow up with our connectivity provider. Further updates will be posted to this issue as we receive them. Thursday, 27 September 2018, 18:33 - Our provider has confirmed that this was a misconfigured network-wide-filter applied on our upstream port(s). The rogue change has now been rolled back, services are...
ukhighram3 offline
Thursday, August 23, 2018
Thursday, 23 August 2018, 06:21 - We have just been made aware of an event concerning this node. Further investigation is ongoing, more details will be posted to this issue as they become available. Thursday, 23 August 2018, 06:38 - Our datacenter has confirmed that they're experiencing a network event that's affecting this server. An explicit ETA has not been communicated, but we remain...
dalstorage4 disk array rebuild
Tuesday, August 7, 2018
Tuesday, 07 August 2018, 00:08 - Earlier today, our dalstorage4 node suffered a disk failure and it is currently operating in a degraded state. There unfortunately isn't enough I/O to go around, so I/O bound programs are taking a very long time to respond (due to the I/O wait). We're investigating, further updates will be posted to this issue. Customers not on the dalstorage4 node are not...
