ukhighram3 offline

Thursday, August 23, 2018

Thursday, 23 August 2018, 06:21 - We have just been made aware of an event concerning this node. Further investigation is ongoing, more details will be posted to this issue as they become available. Thursday, 23 August 2018, 06:38 - Our datacenter has confirmed that they're experiencing a network event that's affecting this server. An explicit ETA has not been communicated, but we remain...

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dalstorage4 disk array rebuild

Tuesday, August 7, 2018

Tuesday, 07 August 2018, 00:08 - Earlier today, our dalstorage4 node suffered a disk failure and it is currently operating in a degraded state. There unfortunately isn't enough I/O to go around, so I/O bound programs are taking a very long time to respond (due to the I/O wait). We're investigating, further updates will be posted to this issue. Customers not on the dalstorage4 node are not...

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Dallas connectivity

Tuesday, July 24, 2018

Tuesday, 24 July 2018, 10:19 - the Dallas connectivity issue is acknowledged and being investigated now.

nj1 downtime

Wednesday, July 11, 2018

11 July 2018, 10:45 - Planned network maintenance for this server has begun 11 July 2018, 11:25 - Planned network maintenance is complete and the server is back online

Connectivity Problem in Dallas

Wednesday, May 30, 2018

Wednesday, 30 May 2018, 12:21 - we are aware of the Dallas connectivity issue. Datacenter can be followed here:  - we'll update this when we hear back.  Wednesday, 30 May 2018, 12:29 - connectivity restored

nj1 connectivity

Tuesday, May 22, 2018

Sunday, 22 May 2018, 18:00 - we're investigating an outage of our NJ1 server. We'll update this announcement as we have more information. Sunday, 22 May 2018, 18:40 - server is back online without issue noted.

FW intermittent network issues

Monday, May 21, 2018

 Monday, 21 May 2018, 07:49 - We're aware of the intermittent network issues plaguing our Dallas (DFW) POP. This seems to be due to heavy packet loss on our upstream's end. We're collaborating with our upstream to mitigate this, thank you for your patience.

Kernel panic on dalhighram10

Wednesday, May 2, 2018

We have experienced a kernel panic on dalhighram10 and we are currently looking into it. Update: All the VPS's booted back up again.

Dallas network errors

Wednesday, February 28, 2018

Wednesday, 28 February 2018, 10:49 - We're investigating a Dallas connectivity issue. We'll update this announcement as we have more information. This is a network issue. We are experiencing high package loss. Our datacenter is working on the issue. Wednesday, 28 February 2018, 11:41 - Root cause has been determined: outbound network attacks from insecure memcached installations. More info...

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nj1 network connectivity

Sunday, February 25, 2018

Sunday, 25 February 2018, 13:48 - we're investigating an outage of our NJ1 server. We'll update this announcement as we have more information.  Sunday, 25 February 2018, 14:52 - the server is back online, and we're awaiting confirmation that the network is stable

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