[solved] ukpure11 connectivity issue

Thursday, March 31, 2016

31 March 2016  |  08:17 AM - we are investigating a connectivity issue with our ukpure11 server.  31 March 2016  |  08:54 AM - we rectified this situation by rebooting the server to clear the load lock. The server is back online and VMs are booting now. Your VM should be online soon if it is not already.  31 March 2016  |  09:16 AM - the datacenter rebooted the host node...

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[solved] High packet loss for Dallas storage services

Monday, March 21, 2016

21 March 2016  |  17:15 PM - Acknowledging high packet loss for Dallas storage services as of a few minutes ago, currently investigating.  21 March 2016  |  17:31 PM - This has been rectified and all services are back online. 

[SOLVED] daldb migration in progress now

Saturday, March 19, 2016

19 March 2016  |  21:34 PM - Further to the email you received, the daldb migration is in progress now, slightly past schedule. Our apologies for the delay. For your reference here is the email we sent you:  http://disclosed.info/?b46ba2c322fb4429#yGflzHchyNQtJW//qnQoKNgCwFJ/2Ii1UTZeEn4fS6E= 19 March 2016 | 22:18 PM - The transfer continues to be in progress.  19 March 2016  |...

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[SOLVED] dalpure10 is rebooting

Saturday, March 12, 2016

There is an issue requiring the reboot of this now. Vms will be going down for a few minutes Update: VMs should now be coming back online

[SOLVED] seapure2 is rebooting

Tuesday, March 1, 2016

seapure2 has faced a kernel panic. We are rebooting it now. Your VPS should be online in the following 10 minutes.

[SOLVED] Upgrading uplink - servers node1ssd, node2ssd, node3ssd

Tuesday, February 23, 2016

23 February 2016  |  10:34 AM - We're upgrading the network uplinks on our node1ssd, node2ssd, node3ssd servers. You may experience 2-3 minutes network interruption as this occurs. We don't anticipate any other issues with the work. We'll update this announcement when complete.  23 February 2016  |  11:15 AM - This work is now complete. 

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[SOLVED] dalpure10 offline

Sunday, February 14, 2016

We are currently looking into an issue on dalpure10 and You might not be able to connect to your VM for a while. We will let you know when we have more information.

[SOLVED] Downtime for node1ssd, node2ssd, node3ssd and daldb

Thursday, February 11, 2016

Currently the node1ssd, node2ssd, node3ssd and daldb servers are offline, which includes the Offloaded MySQL server. We contacted the upstream provider and they are looking into this now. We'll update the announcement when we have more information about this.

[SOLVED] Server move for small yearly products

Tuesday, January 12, 2016

Currently, our DC is moving dalyearly servers that are hosting our LET512MBSSD products  to the new building. Unfortunately, we have been given a notice about this around 40 minutes ago. That's why we couldn't have notified you beforehand. We are sorry for the inconveneince. We are expecting a realistic 3 hour downtime for this move. Update: 01:02 AM: The move is completed. Your VPS should...

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[SOLVED] node1ssd and node3ssd are getting rebooted for kernel upgrade

Tuesday, January 12, 2016

We are rebooting node1ssd and node3ssd for kernel upgrade. Your VPS should be online in the following 10 minutes. Update 09:32 AM: node1ssd is rebooted and it's currenting booting the containers. Your VPS should be online very soon. We are working on node3ssd now. Update 09:47 AM: node3ssd is rebooted as well and it's booting the VPS's. Your VPS should be online soon. The work is done here....

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