[SOLVED] Planned storage VPS server move in progress

Wednesday, January 7, 2015

Further to the email we sent out regarding the server move for dalstorage2 and dalstorage3, this is currently ongoing. We'll update this announcement when complete. Update: dalstorage3 is shut down and is being physically moved at the moment. Update: dalstorage2 is also shut down and is being physically moved. Update: Both servers are moved. VPS's are booting on dalstorage2. dalstorage3 has...

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[SOLVED] dalpure6 is down

Tuesday, January 6, 2015

We are aware that dalpure6 is down. We are working on it. Update: It was a kernel panic. We have rebooted the server and your VPS should come back online soon. Update: Now, the node is having a network issue. We are working on it. Update: This issue is resolved. It was caused by multiple 10G DDoS attacks to multiple IPs that our filtering couldn't handle.

[SOLVED] node3 is being rebooted

Tuesday, December 30, 2014

node3 has again faced IO lock up issues and is being rebooted. Your VPS should come back online in the following 30 minutes. Update: 09:27 AM: All VPS's are online.

[SOLVED] dalpure1 is under DDoS attack

Tuesday, December 23, 2014

dalpure1 is under DDoS attack. We are working on it. Update: 07:34: This is mitigated.

[SOLVED] dalstorage3 is offline

Tuesday, December 23, 2014

dalstorage3 is offline and we are investigating. Update 05:06: It was a kernel panic. We have power cycled the server and it's doing a FSCK now. VPS's should be back online in around two hours or so. Update 07:40: Automated FSCK has failed and a manual one is forced. We are performing that now. Update 10:22: FSCK is completed with success. VPS's are booting. Update 11:59: All VPS's are...

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[SOLVED] node3 is rebooted

Friday, December 19, 2014

node3 has been rebooted due to IO lock up. We are going to migrate this server to a pure SSD server soon to avoid these issues.

[SOLVED] dalstorage2 is rebooting

Thursday, December 18, 2014

We are rebooting this server (dalstorage2) due to soft lock up. Please be patient until your VPS boots back. Update 06:59 AM: All VPS's are booted. Please open a ticket if you are having troubles.

[SOLVED] lapure2 is having hardware issues

Friday, December 12, 2014

lapure2 is having network  hardware issues. We are investigating. Update 7:36 AM: No updates, yet. Update 8:35 AM: Turns out the onboard network port was faulty. We are using the other port and network is now stable. The server is currently booting. Your VPS's should be online in the next 15 minutes. Update 8:39 AM: We are still investigating the packet loss issue. Update 9:17 AM:...

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[SOLVED] node1ssd kernel panic

Friday, December 12, 2014

node1ssd had a kernel panic and we are rebooting it now. Your VPS should come back online in around 15 minutes. Update 02:22 AM: All VPS's are back up.

[SOLVED] Suspension of Daily Backups

Thursday, December 4, 2014

We have suspended daily backups for now. The reason behind this is IO usage getting really high for number of hours and degreding the server performance. We are currently looking other ways to generate backups. For now, we are going to take weekly backups.


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