[SOLVED] Suspension of Daily Backups

Thursday, December 4, 2014

We have suspended daily backups for now. The reason behind this is IO usage getting really high for number of hours and degreding the server performance. We are currently looking other ways to generate backups. For now, we are going to take weekly backups.

[SOLVED] Rebooting nj1

Wednesday, December 3, 2014

We are rebooting this node due to a unstability issue.

[SOLVED] Rebooting Colocrossing Los Angeles Server

Saturday, November 29, 2014

We are doing an emergency reboot of this server. Please be patient. Update 06:34 AM: This has been completed. All VPS's are online. Update 11/30/2014 8:08 PM: The issue has come back and we are booting it again unfortunately. Update 11/30/2014 8:31 PM: The node is back online.

[SOLVED] dalstorage3 Problem

Wednesday, November 26, 2014

We are currently working on to get the server back online. Update 11:32: This server has been brought back.

[SOLVED] Los Angeles Network Issue

Monday, November 17, 2014

There is an ongoing network issue on one of the nodes in LA. If you are on it, your VPS is down at the moment. We are working on it to resolve ASAP. Update 18:21: This is resolved. Reason for outage will follow...

[SOLVED] Dallas issues

Monday, November 17, 2014

We are having an issue with one server. If you are on that one, your VPS is down at the moment. Please be patient while we are looking into the issue. Update: 14:10: This is resolved. It was a DDoS attack.

[SOLVED] UK Maintenance

Sunday, November 16, 2014

ukpure1 is under an emergency maintenance at the moment. ETA to come back online is 20 minutes. We are sorry for the trouble. Update 17:53: Unfortunately, this is taking very long. We are still waiting an update from the datacenter technicians. Update 17:57: The server is back up.

[SOLVED] New Jersey Network Issues

Tuesday, October 21, 2014

We are experiencing netwoırk problems in our New Jersey location. Update 13:46: Issue has been resolved.

[SOLVED] node3 Los Angeles Network Issues

Wednesday, October 15, 2014

One of our Los Angeles nodes is with ColoCrossing and they are having network issues. They are currently working on it. Update: 20:25: The network is back online. The cause of the issue was: "The cause for the incident was due to a bug in the firmware our switches utilize. It had a bit of an impact on us because we just recently completed a significant network wide upgrade of all cabinet...

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[SOLVED] node3ssd ddos

Monday, October 13, 2014

A large DDoS attack halted the NIC on node3ssd before we had any chance to take action. This is resolved and VMs are in the process of booting up.


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