[SOLVED] dalstorage4 connectivity

Friday, April 24, 2020

Friday, 24 April 2020, 15:59 - we're investigating a network outage of our dalstorage4 server.  Friday, 24 April 2020, 16:12 - The connectivity issue has been resolved, we're waiting for an RFO by the DC. 

[SOLVED] dalvz7highram11 has crashed.

Thursday, April 23, 2020

dalvz7highram11 has crashed. We are currently resolving the problem. Update 2020-04-23 22:51: The server is back up. The crash reason seems to be a kernel bug. The new kernel is loaded on the reboot. We are monitoring. Update 2020-04-25 00:46: The server has crashed again. We are working on it. Update 2020-04-25 00:56: VPS's are back up and we have submitted a bug report to Virtuozzo team.

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[SOLVED] Emergency reboot of ukpure11

Tuesday, April 21, 2020

We are arebooting ukpure11 due to an emergency configuration problem.

[SOLVED] Packet loss in our UK location

Monday, April 20, 2020

Monday, 20 April 2020, 17:46 - We've been made aware of packet loss (that's originating upstream from us) in the UK location. Please refrain from attempting to take intrusive management action(s) (such as reinstalling systems) at this time until the situation returns to normal.

[SOLVED] ukvz7highram2 down

Tuesday, March 3, 2020

Tuesday, 03 March 2020, 22:45 - Our monitoring has alerted us that this node is down. Our team has alerted the datacenter and is awaiting updates. Wednesday, 04 March 2020, 01:30  - Service has now been restored. We await RFO from the DC.

[SOLVED] Connectivity issues affecting Seattle DC

Tuesday, March 3, 2020

Tuesday, 03 March 2020, 23:38 - W e've been alerted to reachability issues affecting our Seattle datacenter. We're currently looking into this. Further updates as the sitaution unfolds will be posted here. Thank you for your patience, we apologize sincerely for the interruption. Tuesday, 03 March 2020, 23:56 - The datacenter was facing big DDoS attacks and they have handled them and the...

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[SOLVED] Seattle reachability issues

Thursday, February 20, 2020

Thursday, 20 February 2020, 19:05 - we've been alerted to reachability issues affecting our Seattle datacenter. We're currently looking into this. Further updates as the sitaution unfolds will be posted here. Thank you for your patience, we apologize sincerely for the interruption. Thursday, 20 February 2020, 19:52 - Services restored. RFO pending.

[SOLVED] Seattle network issues

Wednesday, February 19, 2020

We are aware of the Seattle network issues. We are working with the datacenter staff to resolve these as soon as possible. Update 04:36 AM This has been resolved. The datacenter confirmed a bad PDU caused this. We are sorry for the downtime.

[SOLVED] Migrations from old OpenVZ 6 to OpenVZ 7

Saturday, February 15, 2020

We are currently migrating OpenVZ 6 VPS's to OpenVZ 7 technology. You might notice a few minutes of downtime. The migration involves all the Linux VPS's which are created before July 2019. Premium VPS's are not affected by this since they are using different virtualization technology. With this migration, your VPS is going to have newer kernel with more capabilities such as Docker and Ubuntu...

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[SOLVED] Rebooting dalvz7highram12

Sunday, January 26, 2020

We are currently rebooting dalvz7highram12 node due to instability issues. 26 Jan 2020 11:15: Reboot has been completed.


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