Announcements
Emergency migration from dalvz7highram18
Thursday, July 20, 2023
Due to a storage system backplane problem, we are migrating the VPS's off dalvz7highram18 as the problem is not resolvable while the physical server is online. By performing this migration, we are ensuring a future unexpected downtime and/or data loss for your VPS. You will experience a brief downtime while the migration is happening. We apologize for the inconvenience. Update: All the...
Moving off of uklegvz7highram4
Friday, April 14, 2023
Due to hardware problems occured in uklegvz7highram4 yesterday, we are migrating all the VPS's off of this node to a new node as a precaution. You will notice a few minutes of downtime while your VPS turns off on the old node and powers on on the new one. There shouldn't be more than 15 minutes of downtime during this. Let us know if you experience a longer downtime.
Los Angeles Network problems
Thursday, April 6, 2023
There are on-going network problems in Los Angeles. We are working on it. Update 05:10: This has been resolved. The RFO from the datacenter: "There is a forwarding-issue with our Core. We have rebooted it to quickly fix this issue."
UK Connectivity issues
Sunday, April 2, 2023
Sunday, 02 April 2023, 11:59 - We're having connectivity issues in the UK. We're in touch with our DC & Upstream and are working to get this resolved. We'll keep you updated. S unday, 02 April 2023, 14:57 - The datacenter states that this issue has been resolved. Please open a new ticket if you're still noting a connectivity issue. Thank you. Sunday, 02 April 2023, 16:52 -...
LA outage
Sunday, March 26, 2023
Sunday, 26 March 2023, 12:12 - We're investigating a Los Angeles outage and will post more information here as we have it. Sunday, 26 March 2023, 12:56 - Services are now operational. We'll post an RFO as soon as we hear from the DC.
dalvz7higiram24 outage
Thursday, March 16, 2023
Thursday, 16 March 2023, 09:10 - An emergency node reboot has been initiated on our end due to a kernel update. Thursday, 16 March 2023, 09:33 - The node has been rebooted. All VMs are up and running already.
Power and network problems in London Location
Wednesday, March 15, 2023
We are aware of the power and network problems that have been going on in London location. We are in touch with the DC to get these resolved ASAP. Update: The problems have been resolved and we are awaiting RFO from the DC.
dalvz7higiram23 outage
Wednesday, February 8, 2023
Wednesday, 08 February 2023, 08:59 - We're investigating an outage with dalvz7highram23. We'll post more information as soon as it is available. Wednesday, 08 February 2023, 09:30 - Kernel panic has caused a node reboot. The server has been booted back and all VMs are up and running already
Hardware problem with dalvz7highram50
Tuesday, January 31, 2023
We have detected a hardware problem on node dalvz7highram50 that is not being able to solved. Therefore, we are migrating the VPS's on it to another node. You will experience a downtime around 10-15 minutes during the process. We will update this announcement once the migration process completed. Update 05:28 AM: All VPS's have been migrated.
LA connectivity issues
Tuesday, December 13, 2022
Tuesday, 13 December 2022, 10:26: W e're investigating Los Angeles connectivity issues now and will post more information here as we have it.
