[SOLVED] Los Angeles Network Dropping Packets

Monday, September 1, 2014

Our Los Angeles network is dropping packets. We are in contact with the DC. Update: 8:52: The connection is stable again. Update: 20:55: The issue is back again. Update: 21:04: It looks resolved again.

[SOLVED] DDos Happening in dalpure1

Saturday, August 30, 2014

We have an incoming DDoS attack on dalpure1. It should be taken care of shortly. Update 15:54: This has been solved.

[SOLVED] Packet Loss in Los Angeles

Sunday, August 17, 2014

We are experiencing some packet loss in this network. We are in contact with the DC. Please bare with us.

[SOLVED] Los Angeles High Storage Network is Down

Friday, August 15, 2014

There is a network issue with our IP subnets in this network zone. We are in contact with the DC. Update: It looks like we are getting affected by this issue:  http://blogs.cisco.com/sp/global-internet-routing-table-reaches-512k-milestone/  and getting filtered by some of the internet carriers. Update 23:08: The issue is temporarily fixed. You may experience slowness until tomorrow.

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[SOLVED] Los Angeles Maintenance

Monday, August 11, 2014

Date:  11 August 2014, Monday Start Time: 2:00 PM PST End Time: 2:30 PM PST Cause: Expansion Expected Downtime: 30 Minutes In order for us to deploy new nodes in our Los Angeles network, we are going to have to move a few servers off their current rack to a new rack. We apologize for the inconvenience this maintenance will cause. Update 1:55 PM (PST): Maintenance has...

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[SOLVED] node2 Dallas is Down

Thursday, August 7, 2014

node2 Dallas just kernel panic'ed, we are rebooting it. Update 20:10: All containers have booted. They'll go down for a few moments and come back online while the server recalculates the quotas used. Update 20:40: Everything is back to normal.

[SOLVED] Los Angeles is down

Friday, July 18, 2014

We are aware that Los Angeles nodes are down. There is a network issue which the DC is working on. Update 05:30: The network is back up.

[SOLVED] Planned daldb maintenance is in progress

Sunday, June 29, 2014

From the announcement we sent out last week: You are receiving this email because you have active offloaded MySQL service. We are writing to inform you of a maintenance window regarding our Dallas offloaded MySQL service. This window is scheduled for Sunday, June 29th from 10 AM to 11 AM CDT (-5 UTC). We do not expect to have a total outage of the service, but connectivity may be...

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[SOLVED] node2 issues

Tuesday, June 24, 2014

Rebooting caused a kernel panic on this node2 Dallas and we are running fsck at the moment. Please be patient. Update 19:16: fsck is done. The node is booted. VPSes are booting at the moment. To not to wait, go to your client area and boot your VPS.

[SOLVED] lapure1 does not come back online

Tuesday, June 24, 2014

lapure1 is not coming back online. We are working on it. Your patience is appreciated. Update: This node is back online.

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