[SOLVED] dalpure3 downtime

Monday, September 22, 2014

We have experienced a lock up on this node and had to proceed with a power cycle. Update: 11:30 AM: The node is back up and VPS's are booting. Update 11:50 AM: All VPS's look online. Please contact us if you have any issue.

[SOLVED] Los Angeles Network Problems

Sunday, September 21, 2014

We are again seeing huge packet loss in this network. We are in contact with the DC. Update: 01:39 AM: The issue looks resolved.

[SOLVED] Los Angeles Network Problems

Friday, September 12, 2014

We are having network issues in Los Angeles again. A good amount of packets are getting dropped and latency is high. We are in contact with the DC. Update: 03:22: The issue has been solved.


Thursday, September 11, 2014

@11:15AM BST 9/11/2014 NODE3SSD in Dallas became unresponsive moments ago. We have begun investigation and will update this announcement asap with additional information. @11:28AM BST 9/11/2014 NODE3SSD has been rebooted. The issue was related to the kernel. @11:32AM BST 9/11/2014 NODE3SSD is back online and VMs are being started. It may take up to 30 minutes for your VM to appear online...

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[SOLVED] Los Angeles Network Dropping Packets

Monday, September 1, 2014

Our Los Angeles network is dropping packets. We are in contact with the DC. Update: 8:52: The connection is stable again. Update: 20:55: The issue is back again. Update: 21:04: It looks resolved again.

[SOLVED] DDos Happening in dalpure1

Saturday, August 30, 2014

We have an incoming DDoS attack on dalpure1. It should be taken care of shortly. Update 15:54: This has been solved.

[SOLVED] Packet Loss in Los Angeles

Sunday, August 17, 2014

We are experiencing some packet loss in this network. We are in contact with the DC. Please bare with us.

[SOLVED] Los Angeles High Storage Network is Down

Friday, August 15, 2014

There is a network issue with our IP subnets in this network zone. We are in contact with the DC. Update: It looks like we are getting affected by this issue:  http://blogs.cisco.com/sp/global-internet-routing-table-reaches-512k-milestone/  and getting filtered by some of the internet carriers. Update 23:08: The issue is temporarily fixed. You may experience slowness until tomorrow.

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[SOLVED] Los Angeles Maintenance

Monday, August 11, 2014

Date:  11 August 2014, Monday Start Time: 2:00 PM PST End Time: 2:30 PM PST Cause: Expansion Expected Downtime: 30 Minutes In order for us to deploy new nodes in our Los Angeles network, we are going to have to move a few servers off their current rack to a new rack. We apologize for the inconvenience this maintenance will cause. Update 1:55 PM (PST): Maintenance has...

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[SOLVED] node2 Dallas is Down

Thursday, August 7, 2014

node2 Dallas just kernel panic'ed, we are rebooting it. Update 20:10: All containers have booted. They'll go down for a few moments and come back online while the server recalculates the quotas used. Update 20:40: Everything is back to normal.

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