vlan outage in Dallas

Wednesday, February 11, 2015

2015-02-11 2039 CST: We are acknowleding a vlan outage in Dallas at the moment. We're engaging the datacenter to look into the issue. If your server is "down" and this announcement does not say [SOLVED], yes, your server is on this vlan. 2015-02-11 2055 CST: From the datacenter, this encompasses more than just us. Their twitter feed:  https://twitter.com/InceroStatus 2 015-02-11 2102...

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rebooting dalpure7

Friday, January 16, 2015

We are rebooting dalpure7 at the moment. Your VPS should come back online in 10 minutes. We are frequently having lock ups on this node and we are planning to migrate VPS's to a new node soon. Update: All VPS's are back online.

dalstorage3 kernel panic

Wednesday, January 14, 2015

We have faced yet another kernel panic on dalstorage3. The server is rebooting. We are going to send a replacement for this server and migrate the data. Update: The server is offline. We are working on a solution. Update: The server was keep rebooting itself. We are thinking that this was due to half applied patches by Kernel care. The last kernel has been reinstalled to avoid this issue....

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Network Issue affecting Dallas

Tuesday, January 13, 2015

We are facing a network issue that's affecting dalstorage2 dalstorage3 dalstorage4 dalpure7 and dalpure8. This will be fixed in a few minutes. Update: 21:18: We are back up.

dalstorage3 is offline

Sunday, January 11, 2015

dalstorage3 is offline and we are working on it. Update: The server has kernel paniced. We have rebooted it and it's currently running fsck. Update: The serer has booted, it's booting VPS's. Your VPS should come online in the following 20 minutes of this post (3:56 AM CST)

dalstorage3 is rebooted, back online

Friday, January 9, 2015

15:44 :investigating. Node appears to have kernel panicked   15:48: node back online, VMs are booting

dalstorage4 failure, replacement

Thursday, January 8, 2015

08:09: Our dalstorage4 storage server is being rebooted for a filesystem check. This announcement will be updated when complete. 08:55: This didn't go quite as planned. We are working the situation and will provide more information when we can. 09:17: All clients on this server have been emailled the following: === Hello, We are writing to you because you have active service on...

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Planned storage VPS server move in progress

Wednesday, January 7, 2015

Further to the email we sent out regarding the server move for dalstorage2 and dalstorage3, this is currently ongoing. We'll update this announcement when complete. Update: dalstorage3 is shut down and is being physically moved at the moment. Update: dalstorage2 is also shut down and is being physically moved. Update: Both servers are moved. VPS's are booting on dalstorage2. dalstorage3 has...

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dalpure6 is down

Tuesday, January 6, 2015

We are aware that dalpure6 is down. We are working on it. Update: It was a kernel panic. We have rebooted the server and your VPS should come back online soon. Update: Now, the node is having a network issue. We are working on it. Update: This issue is resolved. It was caused by multiple 10G DDoS attacks to multiple IPs that our filtering couldn't handle.

node3 is being rebooted

Tuesday, December 30, 2014

node3 has again faced IO lock up issues and is being rebooted. Your VPS should come back online in the following 30 minutes. Update: 09:27 AM: All VPS's are online.

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