Friday, December 12, 2014
lapure2 is having network hardware issues. We are investigating. Update 7:36 AM: No updates, yet. Update 8:35 AM: Turns out the onboard network port was faulty. We are using the other port and network is now stable. The server is currently booting. Your VPS's should be online in the next 15 minutes. Update 8:39 AM: We are still investigating the packet loss issue. Update 9:17 AM:...
Friday, December 12, 2014
node1ssd had a kernel panic and we are rebooting it now. Your VPS should come back online in around 15 minutes. Update 02:22 AM: All VPS's are back up.
Saturday, November 29, 2014
We are doing an emergency reboot of this server. Please be patient. Update 06:34 AM: This has been completed. All VPS's are online. Update 11/30/2014 8:08 PM: The issue has come back and we are booting it again unfortunately. Update 11/30/2014 8:31 PM: The node is back online.
Wednesday, November 26, 2014
We are currently working on to get the server back online. Update 11:32: This server has been brought back.
Monday, November 17, 2014
There is an ongoing network issue on one of the nodes in LA. If you are on it, your VPS is down at the moment. We are working on it to resolve ASAP. Update 18:21: This is resolved. Reason for outage will follow...
Monday, November 17, 2014
We are having an issue with one server. If you are on that one, your VPS is down at the moment. Please be patient while we are looking into the issue. Update: 14:10: This is resolved. It was a DDoS attack.
Sunday, November 16, 2014
ukpure1 is under an emergency maintenance at the moment. ETA to come back online is 20 minutes. We are sorry for the trouble. Update 17:53: Unfortunately, this is taking very long. We are still waiting an update from the datacenter technicians. Update 17:57: The server is back up.
Tuesday, October 21, 2014
We are experiencing netwoırk problems in our New Jersey location. Update 13:46: Issue has been resolved.
Wednesday, October 15, 2014
One of our Los Angeles nodes is with ColoCrossing and they are having network issues. They are currently working on it. Update: 20:25: The network is back online. The cause of the issue was: "The cause for the incident was due to a bug in the firmware our switches utilize. It had a bit of an impact on us because we just recently completed a significant network wide upgrade of all cabinet...