Los Angeles Maintenance

Monday, August 11, 2014

Date:  11 August 2014, Monday Start Time: 2:00 PM PST End Time: 2:30 PM PST Cause: Expansion Expected Downtime: 30 Minutes In order for us to deploy new nodes in our Los Angeles network, we are going to have to move a few servers off their current rack to a new rack. We apologize for the inconvenience this maintenance will cause. Update 1:55 PM (PST): Maintenance has...

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node2 Dallas is Down

Thursday, August 7, 2014

node2 Dallas just kernel panic'ed, we are rebooting it. Update 20:10: All containers have booted. They'll go down for a few moments and come back online while the server recalculates the quotas used. Update 20:40: Everything is back to normal.

Los Angeles is down

Friday, July 18, 2014

We are aware that Los Angeles nodes are down. There is a network issue which the DC is working on. Update 05:30: The network is back up.

Offloaded SQL server Maintenance

Sunday, June 29, 2014

From the announcement we sent out last week: You are receiving this email because you have active offloaded MySQL service. We are writing to inform you of a maintenance window regarding our Dallas offloaded MySQL service. This window is scheduled for Sunday, June 29th from 10 AM to 11 AM CDT (-5 UTC). We do not expect to have a total outage of the service, but connectivity may be...

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node2 issues

Tuesday, June 24, 2014

Rebooting caused a kernel panic on this node2 Dallas and we are running fsck at the moment. Please be patient. Update 19:16: fsck is done. The node is booted. VPSes are booting at the moment. To not to wait, go to your client area and boot your VPS.

lapure1 does not come back online

Tuesday, June 24, 2014

lapure1 is not coming back online. We are working on it. Your patience is appreciated. Update: This node is back online.

Emergency Node Reboots Due to Critical OpenVZ Vulnerability

Tuesday, June 24, 2014

We are writing to inform you that we are going to reboot all our nodes in the following 15 minutes. This is due to a critical OpenVZ vulnerability which is being discussed here: http://www.webhostingtalk.com/showthread.php?p=9155713 Please prepare for downtime.

dalstorage1 is down

Tuesday, June 24, 2014

dalstorage1 is facing network issues. We believe the DC's router is died. We are in contact with them. Update 08:08 AM: All services are restored.

node3 is down

Sunday, June 22, 2014

node3 (Los Angeles) has just gone to kernel panic. We are investigating and restarting soon. Update 18:11: Node has been restarted. The reason for kernel panic looks like a NIC driver bug. The VPSes are starting at the moment. This will take a few. Alternatively, you can start them on your client area. Update 18:42: All VPSes are online.

Urgent Network Maintenance in Dallas

Thursday, June 19, 2014

Our datacenter has notified us that there will be an urgent network maintenance today (06/19/2014) at 10 PM CST. They except a downtime of around 10 minutes. This will affect all the High Memory plans in Dallas, TX location. We will update this announcement once the maintenance is done. We are sorry for the inconvenience this may cause. Update: 10:20 PM: Network is back online.

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