NODE3SSD Down

Thursday, September 11, 2014

@11:15AM BST 9/11/2014 NODE3SSD in Dallas became unresponsive moments ago. We have begun investigation and will update this announcement asap with additional information. @11:28AM BST 9/11/2014 NODE3SSD has been rebooted. The issue was related to the kernel. @11:32AM BST 9/11/2014 NODE3SSD is back online and VMs are being started. It may take up to 30 minutes for your VM to appear online...

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Los Angeles Network Dropping Packets

Monday, September 1, 2014

Our Los Angeles network is dropping packets. We are in contact with the DC. Update: 8:52: The connection is stable again. Update: 20:55: The issue is back again. Update: 21:04: It looks resolved again.

DDos Happening in dalpure1

Saturday, August 30, 2014

We have an incoming DDoS attack on dalpure1. It should be taken care of shortly. Update 15:54: This has been solved.

Packet Loss in Los Angeles

Sunday, August 17, 2014

We are experiencing some packet loss in this network. We are in contact with the DC. Please bare with us.

Los Angeles High Storage Network is Down

Friday, August 15, 2014

There is a network issue with our IP subnets in this network zone. We are in contact with the DC. Update: It looks like we are getting affected by this issue:  http://blogs.cisco.com/sp/global-internet-routing-table-reaches-512k-milestone/  and getting filtered by some of the internet carriers. Update 23:08: The issue is temporarily fixed. You may experience slowness until tomorrow.

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Los Angeles Maintenance

Monday, August 11, 2014

Date:  11 August 2014, Monday Start Time: 2:00 PM PST End Time: 2:30 PM PST Cause: Expansion Expected Downtime: 30 Minutes In order for us to deploy new nodes in our Los Angeles network, we are going to have to move a few servers off their current rack to a new rack. We apologize for the inconvenience this maintenance will cause. Update 1:55 PM (PST): Maintenance has...

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node2 Dallas is Down

Thursday, August 7, 2014

node2 Dallas just kernel panic'ed, we are rebooting it. Update 20:10: All containers have booted. They'll go down for a few moments and come back online while the server recalculates the quotas used. Update 20:40: Everything is back to normal.

Los Angeles is down

Friday, July 18, 2014

We are aware that Los Angeles nodes are down. There is a network issue which the DC is working on. Update 05:30: The network is back up.

Offloaded SQL server Maintenance

Sunday, June 29, 2014

From the announcement we sent out last week: You are receiving this email because you have active offloaded MySQL service. We are writing to inform you of a maintenance window regarding our Dallas offloaded MySQL service. This window is scheduled for Sunday, June 29th from 10 AM to 11 AM CDT (-5 UTC). We do not expect to have a total outage of the service, but connectivity may be...

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node2 issues

Tuesday, June 24, 2014

Rebooting caused a kernel panic on this node2 Dallas and we are running fsck at the moment. Please be patient. Update 19:16: fsck is done. The node is booted. VPSes are booting at the moment. To not to wait, go to your client area and boot your VPS.


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