Announcements
Power and network problems in London Location
Wednesday, March 15, 2023
We are aware of the power and network problems that have been going on in London location. We are in touch with the DC to get these resolved ASAP. Update: The problems have been resolved and we are awaiting RFO from the DC.
dalvz7higiram23 outage
Wednesday, February 8, 2023
Wednesday, 08 February 2023, 08:59 - We're investigating an outage with dalvz7highram23. We'll post more information as soon as it is available. Wednesday, 08 February 2023, 09:30 - Kernel panic has caused a node reboot. The server has been booted back and all VMs are up and running already
Hardware problem with dalvz7highram50
Tuesday, January 31, 2023
We have detected a hardware problem on node dalvz7highram50 that is not being able to solved. Therefore, we are migrating the VPS's on it to another node. You will experience a downtime around 10-15 minutes during the process. We will update this announcement once the migration process completed. Update 05:28 AM: All VPS's have been migrated.
LA connectivity issues
Tuesday, December 13, 2022
Tuesday, 13 December 2022, 10:26: W e're investigating Los Angeles connectivity issues now and will post more information here as we have it.
ukvz7highram4 - Emergency preventative migration
Tuesday, December 13, 2022
Due to hardware problems occuring in our UK node, ukvz7highram4, we are migrating all the VPS's off of it. You should experience a few minutes of downtime during the migration. Your data and IP will be kept. We will update this announcement once this is finished. Update: All the VPS's have been migrated.
23.92.65.0/24 routing issues
Tuesday, June 28, 2022
We're investigating issues with routing for IP range 23.92.65.0/24. If your IP is within this range and inaccessible, we're working on it. We'll update this announcement as we have more info. This has been fixed.
UK datacenter move underway
Friday, June 17, 2022
Friday, 17 June 2022, 15:00 - the UK datacenter move is underway, and affects UK VPS on host nodes starting with "ukvz". If your VPS is on a host node starting with "uklegvz" or anything else, it is not affected by this action. A reminder of the timeframe provided by the datacenter: START: Friday, June 17, 2022, @ 21:00 (9 PM BST) FINISH: Saturday, June 18, 2022, @ 07:00 (7 AM BST) Like...
UK connectivity issues
Tuesday, May 24, 2022
There is a connectivity problem affecting some nodes in the United Kingdom. The datacenter staff has been notified and they have acknowledged the problem and are actively investigating it. 4 nodes are affected by this incident: ukvz7highram2, ukvzhighram3, ukvz7highram4, ukvz7highram5 More updates to come as we know more. Update 20:51 CST: The servers are back online. Reason for Outage: A...
dalwin51 problems
Wednesday, May 4, 2022
The server dalwin51 is having hardware problems at the moment and we are working on resolving these. We apologize for the inconvenience. This has been resolved.
Partial network outage in Dallas
Saturday, April 30, 2022
There is a partial network outage in Dallas and our team is currently working on it to resolve it ASAP. This has been resolved.
