UK Connectivity issues

Sunday, April 2, 2023

Sunday, 02 April 2023, 11:59 - We're having connectivity issues in the UK. We're in touch with our DC & Upstream and are working to get this resolved. We'll keep you updated. S unday, 02 April 2023, 14:57 - The datacenter states that this issue has been resolved. Please open a new ticket if you're still noting a connectivity issue. Thank you.  Sunday, 02 April 2023, 16:52 -...

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LA outage

Sunday, March 26, 2023

Sunday, 26 March 2023, 12:12  - We're investigating a Los Angeles outage and will post more information here as we have it. Sunday, 26 March 2023, 12:56 - Services are now operational. We'll post an RFO as soon as we hear from the DC.

dalvz7higiram24 outage

Thursday, March 16, 2023

Thursday, 16 March 2023, 09:10 - An emergency node reboot has been initiated on our end due to a kernel update.  Thursday, 16 March 2023, 09:33 - The node has been rebooted. All VMs are up and running already.

Power and network problems in London Location

Wednesday, March 15, 2023

We are aware of the power and network problems that have been going on in London location. We are in touch with the DC to get these resolved ASAP. Update: The problems have been resolved and we are awaiting RFO from the DC.

dalvz7higiram23 outage

Wednesday, February 8, 2023

Wednesday, 08 February 2023, 08:59 -  We're investigating an outage with dalvz7highram23. We'll post more information as soon as it is available. Wednesday, 08 February 2023, 09:30 - Kernel panic has caused a node reboot. The server has been booted back and all VMs are up and running already

Hardware problem with dalvz7highram50

Tuesday, January 31, 2023

We have detected a hardware problem on node dalvz7highram50 that is not being able to solved. Therefore, we are migrating the VPS's on it to another node. You will experience a downtime around 10-15 minutes during the process. We will update this announcement once the migration process completed. Update 05:28 AM: All VPS's have been migrated.

LA connectivity issues

Tuesday, December 13, 2022

Tuesday, 13 December 2022, 10:26: W e're investigating Los Angeles connectivity issues now and will post more information here as we have it.

ukvz7highram4 - Emergency preventative migration

Tuesday, December 13, 2022

Due to hardware problems occuring in our UK node, ukvz7highram4, we are migrating all the VPS's off of it. You should experience a few minutes of downtime during the migration. Your data and IP will be kept. We will update this announcement once this is finished. Update: All the VPS's have been migrated.

23.92.65.0/24 routing issues

Tuesday, June 28, 2022

We're investigating issues with routing for IP range 23.92.65.0/24. If your IP is within this range and inaccessible, we're working on it. We'll update this announcement as we have more info. This has been fixed.

UK datacenter move underway

Friday, June 17, 2022

Friday, 17 June 2022, 15:00 - the UK datacenter move is underway, and affects UK VPS on host nodes starting with "ukvz". If your VPS is on a host node starting with "uklegvz" or anything else, it is not affected by this action. A reminder of the timeframe provided by the datacenter: START: Friday, June 17, 2022, @ 21:00 (9 PM BST) FINISH: Saturday, June 18, 2022, @ 07:00 (7 AM BST) Like...

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