Announcements
Connectivity issues to some Dallas Windows servers
Sunday, March 20, 2022
Sunday, 20 March 2022, 19:56 - We are investigating connectivity issues to some Windows servers in Dallas. If your Windows server is in Dallas and not presently accessible, it is affected by this issue. We will update this announcement as we have more information. Sunday, 20 March 2022, 20:43 - We have identified the problem on the rack and resolved it. The cause was a bad configuration on one...
Dallas network connectivity problem
Friday, March 11, 2022
We are aware that there is a network connectivity problem in Dallas and we are working on it.
India connectivity problem
Friday, March 4, 2022
We've received reports about connectivity issues when the end user is connecting to our network in Dallas using some India network providers We have contacted them and waiting for a reply. Your servers are all up and working when connected from all other network providers. Unfortunately, there is nothing we can do to resolve the issue as it's not caused by us. Many other hosting providers...
Dallas Storage Network Issue
Thursday, February 24, 2022
We are experiencing downtime in our Dallas Storage network. The datacenter has notified us saying that their core router has problems. They are working on to resolve the problem.
LA connectivity issues
Friday, February 4, 2022
Friday, 04 February 2022, 16:51 - we're investigating Los Angeles connectivity issues now and will post more information here as we have it. Friday, 04 February 2022, 17:04 - the datacenter says they're aware of this issue and fixing it now. Friday, 04 February 2022, 17:24 - datacenter claimed a PDU issue and needed to replace the PDU. Host nodes are booting now, along with VPS. Your...
LA lavz7highram2 connectivity issues
Thursday, February 3, 2022
Thursday, 03 February 2022, 20:58 - we're investigating accessibility issues to the lavz7highram2 server now. If your VPS is on the lavz7highram2 host node, it is affected by this issue. We will post more information here as we have it. Thursday, 03 February 2022, 22:28 - the host nodes are back online. We've asked the datacenter for more information.
LA connectivity issues
Monday, January 24, 2022
Monday, 24 January 2022, 17:18 - we're investigating Los Angeles connectivity issues now and will post more information here as we have it. Monday, 24 January 2022, 18:18 - we continue to be investigating this situation. We have reached out to the Los Angeles datacenter for more information. We will post more information here as we have it. Monday, 24 January 2022, 18:49 - Los...
Airtel, BSNL, Tata in India connectivity problem
Thursday, January 13, 2022
We are having connectivity issues when the end user is connecting to our network using Airtel, BSNL, Tata India. We have contacted them and waiting for a reply. Your VPS's are all up and working when connected from all other network providers. Unfortunately, there is nothing we can do to resolve the issue as it's not caused by us. Many other hosting providers are having the exact same...
Paddle payment problems
Tuesday, December 7, 2021
One of our payment processors, Paddle is having technical difficulties for the past few hours. This is causing payments not getting completed or payment screen is not opening. They have notified us that they are working on resolving the issue. If your payment is urgent, please use other methods.
Maintenance for lavz7highram3
Tuesday, November 9, 2021
We are performing an emergency maintenance for lavz7highram3 due to software stability issues. All VPS's are getting restarted due to this. Update: 01:36 AM CST: All VPS's are back online.
