Wednesday, June 26, 2019
Wednesday, 26 June 2019, 02:37 - We are experiencing connectivity issues and are currently investigating the problem on dalhighram16. Updates to follow. Wednesday, 26 June 2019, 02:53 - We have identified the problem and applied a fix. Connectivity is restored in full.
Sunday, June 23, 2019
Due to a programming bug, you have have received an invoice with a due date in the past. Please ignore this invoice as it's cancelled. We are sorry for the inconvenience.
Friday, June 21, 2019
Friday, 21 June 2019, 15:19 - We're aware of Dallas connectivity issues and are investigating now. Friday, 21 June 2019, 15:41 - This is a networking issue. Our engineers is working on it at the moment. Friday, 21 June 2019, 15:50 - All the data is safe. We are working on getting our spare router up and working. Friday, 21 June 2019, 15:59 - Our network is back online. Our engineers is...
Thursday, June 20, 2019
Thursday, 20 June 2019, 08:59 - we're aware of Dallas connectivity issues and are investigating now. Thursday, 20 June 2019, 09:09 - issue resolved and everything back online. Please do open a ticket if you're still seeing connectivity issues. Thank you.
Friday, May 31, 2019
Friday, 31 May 2019, 07:45 - Some customers are reporting connectivity issues to our Dallas location. If this is affecting you, please run a traceroute from yourself to one of your Dallas services and provide it in a ticket. Thank you. Friday, 31 May 2019, 08:11 - Issue is solved, waiting for confirmation of stability from datacenter. Friday, 31 May 2019, 09:40 - Issue confirmed solved, RCA...
Sunday, May 5, 2019
We are rebooting dalpremium12 node to fix unstability issues. It should come back up in the next 5 minutes. Update 08:14. All VPS's are booted back up.
Saturday, April 20, 2019
Saturday, 20 April 2019, 08:39 - we're aware of the packet loss in Dallas and are investigating now. Saturday, 20 April 2019, 09:23 - issue has been resolved and network should be stable now. Please do ticket in if you're still seeing packet loss.
Sunday, March 24, 2019
Sunday, 24 March 2019, 17:49 - We're aware that this server is currently offline. We've reached out to the datacenter and are currently assessing the situation. Further updates will be tagged to this announcement as they become available. Thank you for your patience. Sunday, 24 March 2019, 21:50 - The node is back online, we're awaiting an RFO from the DC. Your VMs should now all be coming...
Tuesday, March 12, 2019
Tuesday, 12 March 2019, 01:04 - We are aware on the connectivity issues affecting some of our Storage VPS Dallas customers. This is related to an emergency maintenance of our upstream provider. Pending further updates. Tuesday, 12 March 2019, 04:01- Connectivity issues are resolved.
Saturday, February 16, 2019
Saturday, 16 February 2019, 14:11 - we are aware of the Dallas connectivity issues and are investigating now. Saturday, 16 February 2019, 14:19 - connectivity is back, awaiting confirmation from the datacenter for stability.