Dallas Storage Network Issue

Thursday, February 24, 2022

We are experiencing downtime in our Dallas Storage network. The datacenter has notified us saying that their core router has problems. They are working on to resolve the problem.

LA connectivity issues

Friday, February 4, 2022

Friday, 04 February 2022, 16:51 - we're investigating Los Angeles connectivity issues now and will post more information here as we have it.  Friday, 04 February 2022, 17:04 - the datacenter says they're aware of this issue and fixing it now.  Friday, 04 February 2022, 17:24 - datacenter claimed a PDU issue and needed to replace the PDU. Host nodes are booting now, along with VPS. Your...

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LA lavz7highram2 connectivity issues

Thursday, February 3, 2022

Thursday, 03 February 2022, 20:58 - we're investigating accessibility issues to the lavz7highram2 server now. If your VPS is on the lavz7highram2 host node, it is affected by this issue. We will post more information here as we have it.  Thursday, 03 February 2022, 22:28 - the host nodes are back online. We've asked the datacenter for more information. 

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LA connectivity issues

Monday, January 24, 2022

Monday, 24 January 2022, 17:18 - we're investigating Los Angeles connectivity issues now and will post more information here as we have it.  Monday, 24 January 2022, 18:18 - we continue to be investigating this situation. We have reached out to the Los Angeles datacenter for more information. We will post more information here as we have it. Monday, 24 January 2022, 18:49 - Los...

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Airtel, BSNL, Tata in India connectivity problem

Thursday, January 13, 2022

We are having connectivity issues when the end user is connecting to our network using Airtel, BSNL, Tata India. We have contacted them and waiting for a reply. Your VPS's are all up and working when connected from all other network providers. Unfortunately, there is nothing we can do to resolve the issue as it's not caused by us. Many other hosting providers are having the exact same...

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Paddle payment problems

Tuesday, December 7, 2021

One of our payment processors, Paddle is having technical difficulties for the past few hours. This is causing payments not getting completed or payment screen is not opening. They have notified us that they are working on resolving the issue. If your payment is urgent, please use other methods.

Maintenance for lavz7highram3

Tuesday, November 9, 2021

We are performing an emergency maintenance for lavz7highram3 due to software stability issues. All VPS's are getting restarted due to this. Update: 01:36 AM CST: All VPS's are back online.

ukstorage1 connectivity issues

Thursday, September 30, 2021

T hursday, 30 September 2021, 12:17 - We are investigating ukstorage1 connectivity issues and will post more information here as we have it.  Thursday, 30 September 2021, 12:49 - The server has a hardware problem. We were able to bring it back online but we need to schedule a downtime to replace the faulty memory module. Friday, 01 October 2021, 03:42 - The server has become unstable again...

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Los Angeles - 104.237.11.x connectivity

Tuesday, August 10, 2021

T uesday, 10 August 2021, 16:02 - we're investigating connectivity issues with 104.237.11.x in Los Angeles. A ticket has been opened with the datacenter. We will post more information here as we have it. If your IP starts with 104.237.11 and your VPS is currently inaccessible, it's due to this situation. Tuesday, 10 August 2021, 16:14 - connectivity has been restored, we're still waiting for...

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Los Angeles 63.142.243.xxx connectivity

Tuesday, August 10, 2021

T uesday, 10 August 2021, 08:50 - we're investigating an issue with connectivity to the 63.142.243.xxx range in our Los Angeles hosting. We'll post updates here as we have them.  Tuesday, 10 August 2021, 09:04 - looks like an issue with the datacenter. We have opened a ticket with them. We'll post updates here as we have them.