Airtel, BSNL, Tata in India connectivity problem

Thursday, January 13, 2022

We are having connectivity issues when the end user is connecting to our network using Airtel, BSNL, Tata India. We have contacted them and waiting for a reply. Your VPS's are all up and working when connected from all other network providers. Unfortunately, there is nothing we can do to resolve the issue as it's not caused by us. Many other hosting providers are having the exact same...

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Paddle payment problems

Tuesday, December 7, 2021

One of our payment processors, Paddle is having technical difficulties for the past few hours. This is causing payments not getting completed or payment screen is not opening. They have notified us that they are working on resolving the issue. If your payment is urgent, please use other methods.

Maintenance for lavz7highram3

Tuesday, November 9, 2021

We are performing an emergency maintenance for lavz7highram3 due to software stability issues. All VPS's are getting restarted due to this. Update: 01:36 AM CST: All VPS's are back online.

ukstorage1 connectivity issues

Thursday, September 30, 2021

T hursday, 30 September 2021, 12:17 - We are investigating ukstorage1 connectivity issues and will post more information here as we have it.  Thursday, 30 September 2021, 12:49 - The server has a hardware problem. We were able to bring it back online but we need to schedule a downtime to replace the faulty memory module. Friday, 01 October 2021, 03:42 - The server has become unstable again...

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Los Angeles - 104.237.11.x connectivity

Tuesday, August 10, 2021

T uesday, 10 August 2021, 16:02 - we're investigating connectivity issues with 104.237.11.x in Los Angeles. A ticket has been opened with the datacenter. We will post more information here as we have it. If your IP starts with 104.237.11 and your VPS is currently inaccessible, it's due to this situation. Tuesday, 10 August 2021, 16:14 - connectivity has been restored, we're still waiting for...

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Los Angeles 63.142.243.xxx connectivity

Tuesday, August 10, 2021

T uesday, 10 August 2021, 08:50 - we're investigating an issue with connectivity to the 63.142.243.xxx range in our Los Angeles hosting. We'll post updates here as we have them.  Tuesday, 10 August 2021, 09:04 - looks like an issue with the datacenter. We have opened a ticket with them. We'll post updates here as we have them. 

Emergency maintenance for uklegvz7highram5

Tuesday, June 22, 2021

We are shutting uklegvz7highram5 down to replace a faulty memory stick which is causing instability issues. The DC techs will replace it and put the server back on as soon as possible. Update 10:45: This has been completed.

Network issues in Dallas

Thursday, May 27, 2021

Thursday, 27 May 2021, 21:40 We are currently experiencing problems with routing in our Dallas Network. Our engineers are working on it. Thursday, 27 May 2021, 22:37 Service should now be restored to the affected ISPs/carriers. We're still waiting for a final confirmation from the vendor and an RFO.

lavz7highram2 connectivity issues

Wednesday, April 14, 2021

Wednesday, 14 April 2021, 13:55 - we're investigating connectivity issues with our lavz7highram2 node now. We'll update this announcement as we have more info.  Wednesday, 14 April 2021, 14:35 - this has been resolved and all VMs are back online. 

nj1vz7highram1 connectivity issues

Tuesday, April 6, 2021

Tuesday, 06 April 2021, 09:52 - we're investigating connectivity issues with our nj1vz7highram1 server now. We will update this announcement as we have more information.    Tuesday, 06 April 2021, 10:07 - server appears to be back, awaiting confirmation of stability from the datacenter.