Tuesday, March 30, 2021
Tuesday, 30 March 2021, 15:16 - We are investigating issues with dalvz7highram5 now. We will update this announcement as we have more information. Tuesday, 30 March 2021, 15:28 - We have identified that there is a bad RAM stick which is causing the server to become unresponsive. We have notified our datacenter staff to locate the spare RAM stick to replace the bad one. Tuesday, 30...
Thursday, March 25, 2021
Thursday, 25 March 2021, 16:30 - We've received reports of heightened packet loss / loss of connectivity from customers in our UK (Maidenhead) location. The DC has been notified and is currently working on it. An ETA is not available, but we hope to restore connectivity ASAP. Thursday, 25 March 2021, 18:41 - The DC has notified us that they've got this under control now, it was due to a large...
Friday, January 29, 2021
Friday, 29 January 2021, 10:31 - we're investigating Dallas connectivity issues now. We will post more info here as we have it. Friday, 29 January 2021, 10:37 - this appears to be back, we've reached out to the datacenter for more info and to confirm stability.
Wednesday, January 6, 2021
06 January 2021, 02:59 - We're investigating a potential issue with the node dalvz7highram5. We're closely monitoring the node for the past 2 hours and will update this announcement if we have any news. Performance is degraded, however the VMs should be accessible. Please excuse us for the inconvenience this may have caused. 06 January 2021, 05:03 - Node has been shutdown for hardware...
Tuesday, January 5, 2021
Due to unstability issues, we are proceeding with an emergency reboot of the node dalvz7highram11. Update 21:07: The node is back online. The VPS's are booting up.
Sunday, September 27, 2020
Sunday, 27 September 2020, 02:44 - We're aware of connectivity issues in our LA location, which affects a small part of our deployment there. We're investigating now. Further updates to follow. Sunday, 27 September 2020, 04:24 - All connectivity is completely restored.
Friday, August 21, 2020
Friday, 21 August 2020, 12:17 - we're investigating an outage of our dalvz7highram1 node now. Friday, 21 August 2020, 12:23 - server is back online now.
Wednesday, June 10, 2020
Wednesday, 10 June 2020, 04:36 - We're investigating an issue with dalvz7highram5 now. We'll keep you updated as more information becomes available. Wednesday, 10 June 2020, 04:47 - A bug in a kernel module crashed the kernel and the node rebooted. The node is back online and all VMs are online.
Wednesday, June 3, 2020
Wednesday, 03 June 2020, 05:58 - We've been alerted to reachability issues affecting our New Jersey datacenter. We're currently looking into this. Further updates as the situation unfolds will be posted here. Thank you for your patience, we apologize sincerely for the interruption. Wednesday, 03 June 2020, 08:06 - The issue has been resolved.
Saturday, May 23, 2020
Saturday, 23 May 2020, 00:43 - We're aware and are currently investigating an outage on uklegvz7highram1, uklegvz7highram2 and uklegvz7highram5. Saturday, 23 May 2020, 01:01 - The servers are powered on and working fine. The issue seems to be network related. We have contacted the datacenter regarding this. Saturday, 23 May 2020, 01:08 - The servers are back online. The DC has told us that...