Connectivity issues affecting New Jersey DC

Wednesday, June 3, 2020

Wednesday, 03 June 2020, 05:58  - We've been alerted to reachability issues affecting our New Jersey datacenter. We're currently looking into this. Further updates as the situation unfolds will be posted here. Thank you for your patience, we apologize sincerely for the interruption. Wednesday, 03 June 2020, 08:06 -  The issue has been resolved.

uklegvz7highram1, uklegvz7highram2, uklegvz7highram5 are currently down

Saturday, May 23, 2020

Saturday, 23 May 2020, 00:43 - We're aware and are currently investigating an outage on uklegvz7highram1, uklegvz7highram2 and uklegvz7highram5. Saturday, 23 May 2020, 01:01 - The servers are powered on and working fine. The issue seems to be network related. We have contacted the datacenter regarding this. Saturday, 23 May 2020, 01:08 - The servers are back online. The DC has told us that...

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seavz7highram1 Kernel Panic Issues

Friday, May 22, 2020

Friday, 22 May 2020, 21:53 - We're investigating an outage with seavz7highram1, we'll update the announcement as soon as new information is available. Friday, 22 May 2020, 22:01 - The node has crashed due to kernel panic and has been rebooted. The VMs should be up and running already. If you're experiencing any issues as a result of this incident, please do not hesitate to contact our...

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Ubuntu 20.04 is now available on Linux VPS

Wednesday, May 20, 2020

We are glad to announce that as of 2020-05-20, Ubuntu 20.04 is available for you to use on our Linux VPS line. You can simply go to your client area and click Reinstall OS and choose Ubuntu 20.04 option to reinstall your VPS with it. Alternatively, you can simply upgrade your Ubuntu 18.04 distro to Ubuntu 20.04 by issuing these commands: sudo apt-get update sudo apt-get -y upgrade sudo apt...

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dalstorage4 connectivity

Friday, May 8, 2020

Friday, 08 May 2020, 01:53  - we're investigating a network outage of our dalstorage4 server. Friday, 08 May 2020, 02:00  The connectivity issue has been resolved, we're waiting for an RFO by the DC.

Hardware issues on dalvz7highram32

Monday, April 27, 2020

We are having kernel panics due to hardware issues on dalvz7highram32. We are currently migrating the VPS's off this server. Update 2020-04-27 01:27 AM: All the VPS's have been migrated off dalvz7highram32. Most of them were migrated live with a few seconds of downtime. A few of them were migrated with regular offline method with only a few minutes of downtime.

Emergency reboot of ukpure8 and ukpure9

Sunday, April 26, 2020

We are rebooting ukpure8 and ukpure9 to resolve an unstability issue.

dalstorage4 issue

Friday, April 24, 2020

Friday, 24 April 2020, 15:59 - we're investigating a network outage of our dalstorage4 server.  Friday, 24 April 2020, 16:12 - The connectivity issue has been resolved, we're waiting for an RFO by the DC. 

dalvz7highram11 has crashed.

Thursday, April 23, 2020

dalvz7highram11 has crashed. We are currently resolving the problem. Update 2020-04-23 22:51: The server is back up. The crash reason seems to be a kernel bug. The new kernel is loaded on the reboot. We are monitoring. Update 2020-04-25 00:46: The server has crashed again. We are working on it. Update 2020-04-25 00:56: VPS's are back up and we have submitted a bug report to Virtuozzo team.

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Emergency reboot of ukpure11

Tuesday, April 21, 2020

We are arebooting ukpure11 due to an emergency configuration problem.

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