Connection Problems - Knowledgebase

My Port XXX is closed. Can you open it?
The following ports are blocked/filtered by default, and to preserve network quality, cannot be...
I have cPanel. Why can't I login via SSH or WHM?
This is most likely cPHulk at work, which works to protect your cPanel installation from being...
Commands to allow SSH access in common firewalls
If you've recently installed a firewall in your server and have suddenly lost access or after a...
How to restore my SSH access?
If you are getting timeouts trying to connect to your VPS using SSH but your VPS IP is pinging...
I have installed WHM/cPanel, my root password doesn't work sometimes.
WHM/cPanel has CPHulk and sometimes this can cause your root password not to work. In order to...
My VPS shows offline and I cannot start it. What to do?
If your VPS is offline and you cannot start it, please use My VPS Is Down option in Submit Ticket...
WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!
The SSH installation on your VPS has a host key that is generated on deployment for your VPS....

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