Where is my VPS?
If you have verified your email and PayPal email addresses, your first VPS will be provisioned soon after the manual anti-fraud screening. This usually takes a few minutes. We appreciate your patience while our team works through the information you've provided.
You are responsible for using valid contact information when you sign up with us. If your information is not valid, your VPS will not be activated.
Orders for additional VPS from accounts in good standing are activated quicker because the fraud checks can be bypassed.
I want to upgrade. Will I lose my data?
No. Your data will remain intact. Upgrades and Downgrades won't affect your data integrity.For...
How can I reinstall my VPS?
For High Memory product line, you can do this in your client area with the Reinstall button.For...
Can I get more CPU?
Unfortunately, no. We provide 4 vCPUs with our High Memory plans and it's not upgradable.
Can you load my ISO?
We can load a requested ISO for our Premium VPS line only. Note that we will only mount...
Do I need a domain for the hostname?
No, you don't need a domain. The hostname is an arbitrary identifier for your VPS. It can be...