How can I cancel my service?
Please follow these steps to cancel your service with us:
1. Please login to your account.
2. Click Services item on the menu.
3. Click View Details button for the service that you want to cancel.
4. You'll see Submit Cancellation item in the menu, please click that and write your cancellation reason, choose when you want your service to be cancelled and then submit.
Make sure to cancel your Paypal Subscriptions if you have any.
I've paid via Credit Card, however my invoice shows unpaid. Why?
Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...
How can I upgrade/downgrade?
To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...
How to close a PayPal dispute/case?
In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...
Can I get a refund?
We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...