How can I cancel my service?
Please follow these steps to cancel your service with us:
1. Please login to your account.
2. Click Services item on the menu.
3. Click View Details button for the service that you want to cancel.
4. You'll see Submit Cancellation item in the menu, please click that and write your cancellation reason, choose when you want your service to be cancelled and then submit.
Make sure to cancel your Paypal Subscriptions if you have any.
I've paid via Credit Card, however my invoice shows unpaid. Why?
Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...
How to list my PayPal subscriptions?
Log in to your PayPal account.
Click the My Account tab.
Click the History subtab....
How to close a PayPal dispute/case?
In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...
Why did my Credit Card payment fail?
When our payment processor attempts to charge your card, your card issuing bank provides what is...