Card payment declined - Exceeds frequency limit
If you are facing "Exceeds frequency limit" error when you try paying your invoice using your credit card, this usually means that your bank has declined the transaction due to too many payments made in a short time.
Please simply wait for a few hours and try again.
My VPS's status shows as Terminated/Cancelled. Is my data gone?
If you have submitted a cancellation request or failed to pay on time, your VPS may have been...
Why did my Credit Card payment fail?
When our payment processor attempts to charge your card, your card issuing bank provides what is...
How can I cancel my service?
Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...
How to close a PayPal dispute/case?
In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...