Card payment declined - Exceeds frequency limit
If you are facing "Exceeds frequency limit" error when you try paying your invoice using your credit card, this usually means that your bank has declined the transaction due to too many payments made in a short time.
Please simply wait for a few hours and try again.
Can I get a refund?
We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...
How can I cancel my service?
Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...
What payment methods do you accept?
We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover,...
I've paid via Credit Card, however my invoice shows unpaid. Why?
Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...