Card payment declined - Exceeds frequency limit
If you are facing "Exceeds frequency limit" error when you try paying your invoice using your credit card, this usually means that your bank has declined the transaction due to too many payments made in a short time.
Please simply wait for a few hours and try again.
How do I order more IPs?
You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...
I've paid via Credit Card, however my invoice shows unpaid. Why?
Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...
My VPS's status shows as Terminated/Cancelled. Is my data gone?
If you have submitted a cancellation request or failed to pay on time, your VPS may have been...
How to list my PayPal subscriptions?
Log in to your PayPal account.
Click the My Account tab.
Click the History subtab....
How can I upgrade/downgrade?
To upgrade, you can simply go to your client area and click Upgrade/Downgrade button under the...