[SOLVED] Issue with two servers in UK


Tuesday, July 9, 2019

Tuesday, 09 July 2019, 08:49 - We're investigating an issue with our ukhighram1 and ukvz7highram1 host nodes. All other UK services are currently online. We'll provide updates here as we have them. 

Tuesday, 09 July 2019, 10:01 - This issue is still under investigation. An ETA is not available beyond as soon as possible. 

Tuesday, 09 July 2019, 11:00 - Our datacenter hasn't provided us with enough information about the source of the outage. They are still working on to get them back online.

Tuesday, 09 July 2019, 11:29 - Our datacenter has notified us that the power distribution unit in the rack which is connected to these servers is having issues and that they are working on to replace it.

Tuesday, 09 July 2019, 12:25 - The PDU has been replaced and all servers are back online now. If you're still seeing a connectivity issue please don't hesitate to ticket in to inquire and we'll investigate. Thank you. 

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