dalvz7highram5 responsiveness issues

Tuesday, March 30, 2021

Tuesday, 30 March 2021, 15:16 - We are investigating issues with dalvz7highram5 now. We will update this announcement as we have more information. 

Tuesday, 30 March 2021, 15:28 - We have identified that there is a bad RAM stick which is causing the server to become unresponsive. We have notified our datacenter staff to locate the spare RAM stick to replace the bad one.

Tuesday, 30 March 2021, 15:37 - We initiated a graceful shut down to avoid data corruption. The server is going down now for RAM stick replacement. 

Tuesday, 30 March 2021, 15:59 - The server has finally powered off. The datacenter staff is replacing the faulty RAM stick now.

Tuesday, 30 March 2021, 16:13 - The DC has replaced the faulty memory stick. The server is powering on now.

Tuesday, 30 March 2021, 16:14 - Unfortunately, the server sees only some of the RAM now. We believe the issue is with the motherboard. We are having the DC to move the SSDs of this server to a new server.

Tuesday, 30 March 2021, 16:36 - The server is back online on the new hardware. The VPS's are booting up. You should have access to your VPS in the next few minutes.

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