UK connectivity issues


Tuesday, May 24, 2022

There is a connectivity problem affecting some nodes in the United Kingdom. The datacenter staff has been notified and they have acknowledged the problem and are actively investigating it.

4 nodes are affected by this incident: ukvz7highram2, ukvzhighram3, ukvz7highram4, ukvz7highram5

More updates to come as we know more.

Update 20:51 CST: The servers are back online.

Reason for Outage: A PDU in the rack has failed and has been replaced by the datacenter staff. Our servers are connected to redundant power, so the PDU failure did not affect our servers physically. However, unfortunately the top of the rack switch which is supplied and managed by the datacenter was only connected to single side of power. This caused the switch to power off. Once the PDU has been replaced, the switch came back online, making the network of the affected nodes to go back up.

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