Thursday, January 23, 2025
Thursday, 23 January 2025, 05:30 - We're aware of the LA outage and are attempting to contact our datacenter partner there for ETA on resolution.
Thursday, 23 January 2025, 06:15 - Everything is back online. We've asked them for the reason.
Thursday, 23 January 2025, 07:20 - It's gone down again. We've asked them for the reason, although we didn't get a response previously either.
Thursday, 23 January 2025, 09:09 - We have not been provided an update from the datacenter. We will post more info here as we have it.
Thursday, 23 January 2025, 09:11 - We have been provided the following update:
Thursday, January 23rd, 2025
There is currently an ongoing connectivity issues impacting our LAX facilities, which we’ve traced to a critical network disruption involving Cogent Communications.
Please accept our sincere apologies for the inconvenience this has caused.
Current Status:
- Our engineering team is working closely with Cogent Communication to resolve the disruption affecting both of our Los Angeles peering points. We’ve escalated the issue to Cogent’s senior technical team and are collaborating closely with their engineers to expedite a resolution. At this time, Cogent has confirmed the root cause and is prioritizing repairs.
Next Steps:
- We will provide a detailed update as soon as possible.
We deeply regret any inconvenience this may have caused and appreciate your patience.
Thursday, 23 January 2025, 11:00 - Everything is back online. We've asked them for the reason, again.