Wednesday, 18 March 2026, 12:02 - we're investigating the outage of some IP ranges in the UK. We'll update this posting as we have more details.

Wednesday, 18 March 2026, 12:26 - we've been informed the datacenter is aware and investigating. We'll update this posting as we have more details.

Wednesday, 18 March 2026, 13:56 - update from the DC: "The issue is aimed to be resolved today but no clear ETA yet." - We'll update this posting as we have more details.

Wednesday, 18 March 2026, 14:49 - We'll update this posting as we have more details.

Wednesday, 18 March 2026, 14:50 - We've received the following update from the DC: "We still do not have any feedback from our UK vendor, and unfortunately, I do not yet have an ETA for resolution, but this ticket will remain open in the queue, and we will update you with more details ASAP." - We'll update this posting as we have more details.

Thursday, 19 March 2026, 02:21 - We are still pushing the datacenter to provide us an update.

Thursday, 19 March 2026, 08:13 - We are still pushing the datacenter to provide us realistic timelines for resolution. Please note that we're receiving generic responses from the datacenter ourselves, and are exploring alternative avenues to get our customers back online.

Thursday, 19 March 2026, 08:28 - Update back from the DC: "Our team has provided our vendor all the necessary information to get a resolution and I am hoping that they can work on getting that processed and having services pingable ASAP." - We'll update this posting as we have more details.

Thursday, 19 March 2026, 10:45 - No updates at this time. We'll update this posting as we have more details.

Thursday, 19 March 2026, 10:57 - Update back from the DC: "All pertinent information has been provided to the vendor and we have been awaiting action from their end to remedy the situation. This event is not something we are taking lightly and I assure you our team is doing what can be done to expedite a resolution." - We'll update this posting as we have more details.