[SOLVED] LA connectivity issues affecting some services

Sunday, September 27, 2020

Sunday, 27 September 2020, 02:44 - We're aware of connectivity issues in our LA location, which affects a small part of our deployment there. We're investigating now. Further updates to follow. Sunday, 27 September 2020, 04:24 - All connectivity is completely restored.

[SOLVED] dalvz7highram1

Friday, August 21, 2020

Friday, 21 August 2020, 12:17 - we're investigating an outage of our dalvz7highram1 node now.  Friday, 21 August 2020, 12:23 - server is back online now. 

[SOLVED] dalvz7highram5

Wednesday, June 10, 2020

Wednesday, 10 June 2020, 04:36 - We're investigating an issue with dalvz7highram5 now. We'll keep you updated as more information becomes available. Wednesday, 10 June 2020, 04:47 - A bug in a kernel module crashed the kernel and the node rebooted. The node is back online and all VMs are online. 

[SOLVED] Connectivity issues affecting New Jersey DC

Wednesday, June 3, 2020

Wednesday, 03 June 2020, 05:58  - We've been alerted to reachability issues affecting our New Jersey datacenter. We're currently looking into this. Further updates as the situation unfolds will be posted here. Thank you for your patience, we apologize sincerely for the interruption. Wednesday, 03 June 2020, 08:06 -  The issue has been resolved.

[SOLVED] uklegvz7highram1, uklegvz7highram2, uklegvz7highram5 are currently down

Saturday, May 23, 2020

Saturday, 23 May 2020, 00:43 - We're aware and are currently investigating an outage on uklegvz7highram1, uklegvz7highram2 and uklegvz7highram5. Saturday, 23 May 2020, 01:01 - The servers are powered on and working fine. The issue seems to be network related. We have contacted the datacenter regarding this. Saturday, 23 May 2020, 01:08 - The servers are back online. The DC has told us that...

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[SOLVED] seavz7highram1 Kernel Panic Issues

Friday, May 22, 2020

Friday, 22 May 2020, 21:53 - We're investigating an outage with seavz7highram1, we'll update the announcement as soon as new information is available. Friday, 22 May 2020, 22:01 - The node has crashed due to kernel panic and has been rebooted. The VMs should be up and running already. If you're experiencing any issues as a result of this incident, please do not hesitate to contact our...

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[SOLVED] Ubuntu 20.04 is now available on Linux VPS

Wednesday, May 20, 2020

We are glad to announce that as of 2020-05-20, Ubuntu 20.04 is available for you to use on our Linux VPS line. You can simply go to your client area and click Reinstall OS and choose Ubuntu 20.04 option to reinstall your VPS with it. Alternatively, you can simply upgrade your Ubuntu 18.04 distro to Ubuntu 20.04 by issuing these commands: sudo apt-get update sudo apt-get -y upgrade sudo apt...

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[SOLVED] dalstorage4 connectivity

Friday, May 8, 2020

Friday, 08 May 2020, 01:53  - we're investigating a network outage of our dalstorage4 server. Friday, 08 May 2020, 02:00  The connectivity issue has been resolved, we're waiting for an RFO by the DC.

[SOLVED] Hardware issues on dalvz7highram32

Monday, April 27, 2020

We are having kernel panics due to hardware issues on dalvz7highram32. We are currently migrating the VPS's off this server. Update 2020-04-27 01:27 AM: All the VPS's have been migrated off dalvz7highram32. Most of them were migrated live with a few seconds of downtime. A few of them were migrated with regular offline method with only a few minutes of downtime.

[SOLVED] Emergency reboot of ukpure8 and ukpure9

Sunday, April 26, 2020

We are rebooting ukpure8 and ukpure9 to resolve an unstability issue.


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