PayPal Issues

Saturday, April 17, 2021

Unfortunately, we are having trouble with our PayPal account at the moment. Please use Credit Card or Bitcoin payment methods.

[SOLVED] lavz7highram2 connectivity issues

Wednesday, April 14, 2021

Wednesday, 14 April 2021, 13:55 - we're investigating connectivity issues with our lavz7highram2 node now. We'll update this announcement as we have more info.  Wednesday, 14 April 2021, 14:35 - this has been resolved and all VMs are back online. 

[SOLVED] nj1vz7highram1 connectivity issues

Tuesday, April 6, 2021

Tuesday, 06 April 2021, 09:52 - we're investigating connectivity issues with our nj1vz7highram1 server now. We will update this announcement as we have more information.    Tuesday, 06 April 2021, 10:07 - server appears to be back, awaiting confirmation of stability from the datacenter.  

[SOLVED] Connectivity issues affecting Netherlands DC

Tuesday, April 6, 2021

Tuesday, 06 April 2021, 03:08 -  We've been alerted of connectivity issues within our Netherlands location and we're currently working it. An ETA is not available, but we hope to restore connectivity ASAP. Tuesday, 06 April 2021, 03:42 - The connectivity has been restored. Please excuse us for the inconvenience caused. Tuesday, 06 April 2021, 03:48 - All containers have been rebooted to...

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[SOLVED] dalvz7highram5 responsiveness issues

Tuesday, March 30, 2021

Tuesday, 30 March 2021, 15:16 - We are investigating issues with dalvz7highram5 now. We will update this announcement as we have more information.  Tuesday, 30 March 2021, 15:28 - We have identified that there is a bad RAM stick which is causing the server to become unresponsive. We have notified our datacenter staff to locate the spare RAM stick to replace the bad one. Tuesday, 30...

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[SOLVED] UK (Maidenhead) connectivity issues

Thursday, March 25, 2021

Thursday, 25 March 2021, 16:30 - We've received reports of heightened packet loss / loss of connectivity from customers in our UK (Maidenhead) location. The DC has been notified and is currently working on it. An ETA is not available, but we hope to restore connectivity ASAP. Thursday, 25 March 2021, 18:41 - The DC has notified us that they've got this under control now, it was due to a large...

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[SOLVED] Dallas connectivity issues

Friday, January 29, 2021

Friday, 29 January 2021, 10:31  - we're investigating Dallas connectivity issues now. We will post more info here as we have it.  Friday, 29 January 2021, 10:37 - this appears to be back, we've reached out to the datacenter for more info and to confirm stability. 

[SOLVED] Netherlands location is open for new orders

Wednesday, January 6, 2021

Our new Netherlands location is open for new orders and welcomes customers who'd like to host their files in European Union.

[SOLVED] Degraded performance on dalvz7highram5

Wednesday, January 6, 2021

06 January 2021, 02:59 -  We're investigating a potential issue with the node dalvz7highram5. We're closely monitoring the node for the past 2 hours and will update this announcement if we have any news. Performance is degraded, however the VMs should be accessible. Please excuse us for the inconvenience this may have caused. 06 January 2021, 05:03 - Node has been shutdown for hardware...

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[SOLVED] Emergency reboot for dalvz7highram11

Tuesday, January 5, 2021

Due to unstability issues, we are proceeding with an emergency reboot of the node dalvz7highram11. Update 21:07: The node is back online. The VPS's are booting up.


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