Los Angeles Increased network Latency

Resolved Started Wed, Sep 2, 2026 18:39 CDT Resolved Thu, Sep 3, 2026 08:19 CDT

Affects: Linux VPS Line - Los Angeles, US; Storage VPS Line - Los Angeles, US; Premium VPS Line - Los Angeles, US; Windows VPS Line - Los Angeles, US

Updates

Resolved Thu, Sep 3, 2026 08:19 CDT

All services have been restored and are operating normally. Please reach out if you experience any further issues.

Update Thu, Sep 3, 2026 07:40 CDT

We have been informed that the fiber cut event has been resolved. We will begin enabling Cogent again and will monitor this closely.

Investigating Wed, Sep 2, 2026 18:39 CDT

We have received notification from our upstream providers of a fiber cut in Los Angeles, impacting multiple network service providers. As a result, customers may experience packet loss and intermittent connectivity during this time.

Field crews are on-site, actively investigating the issue and working to restore service as quickly as possible.

We will provide additional updates here as more information becomes available.