Los Angeles Outage

Resolved Started Fri, Feb 21, 2025 21:45 CST Resolved Mon, Feb 24, 2025 15:49 CST

Affects: Linux VPS Line - Los Angeles, US; Storage VPS Line - Los Angeles, US; Premium VPS Line - Los Angeles, US; Windows VPS Line - Los Angeles, US

Updates

Resolved Mon, Feb 24, 2025 15:49 CST

All LA services are back online as of this writing. If your LA service is still offline, please open a ticket and we'll investigate further.

Update Sun, Feb 23, 2025 15:07 CST

IPs have been announced and gateways are pinging, but servers not accessible. We've asked the datacenter to re-engage. We will post updates here as we have them.

Update Sun, Feb 23, 2025 11:47 CST

Datacenter asked us for an LOA to announce the IP addresses we've had announced with them for decades. We've sent them a new LOA. We will post updates here as we have them.

Update Sun, Feb 23, 2025 06:36 CST

We received an update from the datacenter asking us for the server root password to configure new IP addresses, despite our own IP ranges announced in the LA market. This was about 2 1/2 hours ago, and we haven't heard from them since. We will post updates here as we have them.

Update Sat, Feb 22, 2025 19:48 CST

We have not been provided an update from the datacenter. We will post updates here as we have them. We do not have an update at this time as we have not been provided an update from the datacenter. We will post updates here as we have them. "Bumping" any tickets you may have open will not provide any new or additional information.

Update Sat, Feb 22, 2025 06:58 CST

We have not been provided an update from the datacenter. We will post updates here as we have them. We do not have an update at this time as we have not been provided an update from the datacenter. We will post updates here as we have them. "Bumping" any tickets you may have open will not provide any new or additional information.

Investigating Fri, Feb 21, 2025 21:45 CST

We are currently experiencing a downtime in Los Angeles and we are working with the datacenter to resolve it as soon as possible.