Ongoing network problems in Dallas

Resolved Started Wed, Nov 19, 2025 09:36 CST Resolved Wed, Nov 19, 2025 09:48 CST

Affects: Linux VPS Line - Dallas, US; Storage VPS Line - Dallas, US; Premium VPS Line - Dallas, US; Windows VPS Line - Dallas, US; Linux KVM VPS Line - Dallas, US

Updates

Resolved Wed, Nov 19, 2025 09:48 CST

The cause was a problem at one of our upstream carriers (Hurricane Electric). Connectivity is back to normal.

Investigating Wed, Nov 19, 2025 09:36 CST

We are seeing some connectivity problems in some routes in our Dallas network. We are working with the datacenter to resolve this as soon as possible.