Can you fix ____ issue for me?
If it's related to a network or hardware issue, definitely. If not, unfortunately, we can't.
Anything that we do not install and configure for the client is the client’s responsibility and is not covered by our support.
Our service is strictly self-managed. We provide fast and stable service at an affordable price and this unfortunately requires the support not being included.
Should you require management, we suggest hiring a system admin. You can find good deals here: http://www.webhostingtalk.com/forumdisplay.php?f=139
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