Announcements
Los Angeles Outage
Friday, February 21, 2025
02/21/2025 21:45 - We are currently experiencing a downtime in Los Angeles and we are working with the datacenter to resolve it as soon as possible. 02/22/2025 06:58 - We have not been provided an update from the datacenter. We will post updates here as we have them. We do not have an update at this time as we have not been provided an update from the datacenter. We will post updates here as...
dalpremium13 outage
Tuesday, February 11, 2025
Tuesday, 11 February 2025, 03:41 - We're investigating an outage with that node and will update you as soon as more information is available.
LA Outage
Thursday, January 23, 2025
Thursday, 23 January 2025, 05:30 - We're aware of the LA outage and are attempting to contact our datacenter partner there for ETA on resolution. Thursday, 23 January 2025, 06:15 - Everything is back online. We've asked them for the reason. Thursday, 23 January 2025, 07:20 - It's gone down again. We've asked them for the reason, although we didn't get a response previously either....
LA network connectivity issues
Monday, January 6, 2025
Monday, 06 January 2025, 14:51 - we are aware of LA network connectivity issues and have engaged the datacenter to investigate. We'll update this posting as we have more information. Thursday, 09 January 2025, 19:47 - Node lavz7highram4 remains offline with no further updates from the datacenter. All other LA services are online. This is not related to the Los Angeles county wildfires. The...
LA outage
Friday, October 11, 2024
Friday, 11 October 2024, 13:04 - We're aware of the LA outage and are attempting to contact our datacenter partner there for ETA on resolution. Friday, 11 October 2024, 13:32 - Per datacenter: " This will be stable going forward." Friday, 11 October 2024, 15:17 - This happened again. Response from datacenter: " We are investigating this issue and update you accordingly."
Power feed failure in Dallas affecting some nodes
Sunday, July 14, 2024
07/14/2024 13:46: The following servers are down at the moment due to a power feed failure in our Dallas DC. Our DC techs are working on getting them online ASAP. dalpremium17 dalvz7highram15 dalvz7highram14 dalpremium9 dalpremium10 dalpremium12 dalvz7highram10 dalvz7highram24 dalvz7highram27 dalvz7highram28 dalvz7highram31 dalvz7highram32 dalvz7oldyearly1 dalvz7oldyearly2 dalvz7highram16...
UK Outage
Tuesday, June 18, 2024
Tuesday, 18 June 2024, 05:42 - Our a few servers in our UK location are currenty unreachable. We're working with the engineers on site to bring your services back online ASAP. We'll update this announcement as soon as we have any news. Tuesday, 18 June 2024, 06:21 - Services are up and running already. RFO to be posted as soon as possible.
dalpremium17 outage
Friday, June 7, 2024
Friday, 07 June 2024, 04:47 - We're investigating an issue with dalpremium17. We have no details at this point. We'll keep you updated.
dalvz7highram15 and dalvz7highram16 outage
Sunday, May 26, 2024
After the power failure which has affected all the servers in our Dallas location, we are not able to bring dalvz7highram15 and dalvz7highram16 nodes back online due to disk failures. We are still working on a resolution for these 2 nodes and we will update this announcement once we know more. Update: Monday, 27 May 2024, 03:57: We did everything in our power to make the disks online...
Dallas Outage
Sunday, May 26, 2024
Sunday, 26 May 2024, 6:22 - Our Dallas location is currenty unreachable. We're working with the engineers on site to bring your services back online ASAP. Sunday, 26 May 2024, 07:34: Our datacenter has let us know that there is a massive power outage in Dallas, TX which is affecting a lot of datacenters and residents currently. We are waiting for the engineers to handle the problem....
