[SOLVED] Connectivity issues affecting New Jersey DC

Wednesday, January 8, 2020

Wednesday, 08 January 2020, 04:22 - W e're investigating a network outage affecting certain IP ranges our New Jersey servers. We'll update this announcement as we have more information. Wednesday, 08 January 2020, 05:18 - The issue has been resolved.

[SOLVED] seapure1 connectivity

Tuesday, January 7, 2020

 Tuesday, 07 January 2020, 11:46 - We're investigating connectivity issues to our seapure1 node now.   Tuesday, 07 January 2020, 12:20 - Server connectivity has been restored.  

[SOLVED] dalvz7highram6

Saturday, December 21, 2019

Saturday, 21 December 2019, 07:17 - we're investigating an issue with our dalvz7highram6 server now.  Saturday, 21 December 2019, 07:39 - issue resolved and servers are back online now. 

[SOLVED] seavz7highram1 accessibility issues

Tuesday, December 3, 2019

Tuesday, 03 December 2019, 00:03  - Our internal monitoring has alerted us about an outage of our seavz7highram1 node. Our engineers are investigating. Tuesday, 03 December 2019, 00:25 - Our engineers have resolved the problem.

[SOLVED] seavz7highram1 connectivity issues

Sunday, December 1, 2019

Sunday, 01 December 2019, 06:02 - we've been alerted via our internal monitoring, about an outage of our seavz7highram1 node. Our engineers are investigating. Sunday, 01 December 2019, 06:10 - our engineers have detected and resolved the problem.

[SOLVED] Dallas connectivity issues

Monday, October 28, 2019

Monday, 28 October 2019, 15:53 - we're aware of the Dallas connectivity issues and are investigating them now.  Monday, 28 October 2019, 19:18 - DFW is now completely back online. Official RFO will be posted to this announcement as it becomes available. Tuesday, 29 October 2019, 14:04 - RFO is as follows: Hello, OFFICIAL RFO - 10/28/2019 Summary of Incident:...

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[SOLVED] seavz7highram1 accessibility issues

Monday, October 28, 2019

Monday, 28 October 2019, 14:20 - we're investigating an accessibility issue on our seavz7highram1 node now.  Monday, 28 October 2019, 15:30 - we have resolved the NIC HW issue and the VPS's are back up.

[SOLVED] LA server connectivity issues

Monday, October 14, 2019

Monday, 14 October 2019, 13:00 - We're investigating issues with LA server connectivity now and will update this announcement as we have more information.  Monday, 14 October 2019, 13:12 - All LA connectivity has been restored. 

[SOLVED] ukhighram2 is down

Thursday, October 10, 2019

Thursday, 10 October 2019, 18:43 - Our monitoring has alerted us that this node is down. Preliminary analysis shows that this is due to a networking event. Our team has alerted the datacenter and is awaiting updates. Thursday, 10 October 2019, 21:10 - Service has now been restored. We await RFO from the DC.

[SOLVED] lastorage1 is offline

Tuesday, October 1, 2019

Tuesday, 01 October 2019, 15:21 - We're aware that this server is currently offline. We've reached out to the datacenter and are currently assessing the situation. Further updates will be tagged to this announcement as they become available. Thank you for your patience. Wednesday, 02 October 2019, 23:12 - From what it looks like some of the harddisks in the RAID60 array have silently...

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