[SOLVED] seavz7highram1 accessibility issues

Tuesday, December 3, 2019

Tuesday, 03 December 2019, 00:03  - Our internal monitoring has alerted us about an outage of our seavz7highram1 node. Our engineers are investigating. Tuesday, 03 December 2019, 00:25 - Our engineers have resolved the problem.

[SOLVED] seavz7highram1 connectivity issues

Sunday, December 1, 2019

Sunday, 01 December 2019, 06:02 - we've been alerted via our internal monitoring, about an outage of our seavz7highram1 node. Our engineers are investigating. Sunday, 01 December 2019, 06:10 - our engineers have detected and resolved the problem.

[SOLVED] Dallas connectivity issues

Monday, October 28, 2019

Monday, 28 October 2019, 15:53 - we're aware of the Dallas connectivity issues and are investigating them now.  Monday, 28 October 2019, 19:18 - DFW is now completely back online. Official RFO will be posted to this announcement as it becomes available. Tuesday, 29 October 2019, 14:04 - RFO is as follows: Hello, OFFICIAL RFO - 10/28/2019 Summary of Incident:...

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[SOLVED] seavz7highram1 accessibility issues

Monday, October 28, 2019

Monday, 28 October 2019, 14:20 - we're investigating an accessibility issue on our seavz7highram1 node now.  Monday, 28 October 2019, 15:30 - we have resolved the NIC HW issue and the VPS's are back up.

[SOLVED] LA server connectivity issues

Monday, October 14, 2019

Monday, 14 October 2019, 13:00 - We're investigating issues with LA server connectivity now and will update this announcement as we have more information.  Monday, 14 October 2019, 13:12 - All LA connectivity has been restored. 

[SOLVED] ukhighram2 is down

Thursday, October 10, 2019

Thursday, 10 October 2019, 18:43 - Our monitoring has alerted us that this node is down. Preliminary analysis shows that this is due to a networking event. Our team has alerted the datacenter and is awaiting updates. Thursday, 10 October 2019, 21:10 - Service has now been restored. We await RFO from the DC.

[SOLVED] lastorage1 is offline

Tuesday, October 1, 2019

Tuesday, 01 October 2019, 15:21 - We're aware that this server is currently offline. We've reached out to the datacenter and are currently assessing the situation. Further updates will be tagged to this announcement as they become available. Thank you for your patience. Wednesday, 02 October 2019, 23:12 - From what it looks like some of the harddisks in the RAID60 array have silently...

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[SOLVED] Dallas network connectivity issues

Monday, August 5, 2019

08/05/2019 06:57 - We are having connectivity issues in Dallas at the moment. Our engineers is working to resolve the issue. 08/05/2019 07:49 - Our engineers are still trying to resolve the issue. Your patience is appreciated. 08/05/2019 08:02 - We have found the root cause of the issue and 90% of the servers are back online now. 08/05/2019 09:53 - All the servers are back online. The issue...

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[SOLVED] Partial network connectivity issues in Dallas

Wednesday, July 17, 2019

We are experiencing partial network connectivity issues in Dallas. This is related to one of our uplink providers. Your VPS's are not offline completely but they may be having some issues for some parts of the world. Our engineers are working on the issue at the moment. Update 17 July 2019, 2:55 PM: The issue has been narrowed down by our DC network engineers. Update 17 July 2019, 3:02 PM:...

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[SOLVED] Issue with two servers in UK

Tuesday, July 9, 2019

Tuesday, 09 July 2019, 08:49 - We're investigating an issue with our ukhighram1 and ukvz7highram1 host nodes. All other UK services are currently online. We'll provide updates here as we have them.  Tuesday, 09 July 2019, 10:01 - This issue is still under investigation. An ETA is not available beyond as soon as possible.  Tuesday, 09 July 2019, 11:00 - Our datacenter hasn't provided us...

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