Posted at: 23rd August 2018 - 06:21
Thursday, 23 August 2018, 06:21 - We have just been made aware of an event concerning this node. Further investigation is ongoing, more details will be posted to this issue as they become available.
Thursday, 23 August 2018, 06:38 - Our datacenter has confirmed that they're experiencing a network event that's affecting this server. An explicit ETA has not been communicated, but we remain hopeful about service restoration soon.
Thursday, 23 August 2018, 08:40 - This remains in progress. We will update this as we have more information.
Thursday, 23 August 2018, 10:01 - Datacenter has confirmed that this is still in progress.
Thursday, 23 August 2018, 11:22 - An update from the datacenter has specified that a PDU in the rack where this server is located is malfunctioning, and they are working on moving the server to a temporary rack to get it back online.
Thursday, 23 August 2018, 13:49 - We continue to wait for the server to be moved to a different rack to be put back online.
Thursday, 23 August 2018, 15:15 - We have noted that the server is back online, and we're waiting for confirmation of stability.
Thursday, 23 August 2018, 15:45 - Confirmed that server will remain online for the foreseeable future. We will be providing one month of credit for the downtime. All VPS are online and running, so if your server is still offline or inaccessible, please reach out to us and we'll investigate further.