Knowledge Base
Guides and answers for your VPS, the client area, and billing.
Getting started with your VPSThe first steps after your VPS is deployed, connecting over SSH, uploading files with SFTP, pointing your domain, hosting a website with...21 articlesClient areaYour VPSDime account, billing and payments, deploying a VPS, managing services, Nightly Backups, support, and the affiliate program.53 articlesBilling policies & informationHow VPSDime billing works, the invoice schedule and what happens if you don't pay, the payment methods we accept, taxes, refunds, and how...11 articlesTechnical questionsWhat runs on VPSDime plans, Docker and Docker Swarm, Kubernetes and k3s, Mailcow, swap, FUSE, TUN/TAP for VPNs, NFS, PPP, and disk quotas.32 articlesTroubleshootingFixes for the most common VPS problems, restoring SSH access, firewall lockouts, the host identification changed warning, DNS resolution...28 articlesWindows VPS helpGuides for your Windows VPS, connecting over RDP from every device, passwords and the troubleshooter, securing the server (firewall, RDP...35 articlesBuying a VPSEverything you need to choose and order a VPS with confidence, what a VPS is, Linux vs Premium, Windows VPS, how to size and pick one, how...15 articlesSupport coverageWhat VPSDime support does and doesn't cover on a self-managed VPS, how software help works and when to hire a sysadmin, and what response...3 articlesAcceptable use & network policiesWhat you can run on a VPSDime VPS and what isn't allowed, the email sending policy, how DDoS attacks against your VPS are handled, and what...5 articles