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Guides and answers for your VPS, the client area, and billing

Email login codes

What this is

Unless you've set up an authenticator app, this is your second sign-in step: after your password (or a Google/GitHub sign-in), we email a 6-digit code to your account address. Enter it to finish signing in. Sign in at https://vpsdime.com/clientarea.

Steps

  1. Sign in as usual. You'll land on a "Verify It's You" screen.
  2. Check your email for a message titled "Confirm your login request" containing a 6-digit code.
  3. Type the code into the box and continue. The code is good for 5 minutes.

Prefer not to wait for emails? Set up an authenticator app for instant codes that work offline.

What you'll see

The "Verify It's You" screen telling you a code was sent to your email, with a 6-digit code box and a Verify Code button

  • The verification screen tells you a code was sent to your email and gives you a box to enter it.
  • The email comes from VPSDime with the subject "Confirm your login request" and shows the code plus the IP address the sign-in came from.

Troubleshooting

  • The code didn't arrive. Give it a minute, then check your spam/junk folder. Make sure you're checking the inbox for the exact email address on your account. Still nothing? Start the sign-in again to send a fresh code.
  • The code says it's wrong or expired. Codes expire after 5 minutes and each new sign-in sends a new one, so always use the most recent email and ignore older codes.
  • I never receive codes (every time). Email may not be reaching you reliably. The best fix is to set up an authenticator app, which doesn't depend on email. If you can't, contact us below.
  • Wrong email address on the account. If codes go to an old address you no longer control, open a ticket and we'll help you recover access and update it.

Still need help?

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

  • the email address you sign in with,
  • whether you checked spam and roughly when you requested the code,
  • a screenshot of the verification screen.
  • "I didn't get my login code."
  • "My verification code isn't working."
  • "Where is my 2FA email?"
  • "Can I stop waiting for email codes?"
Last reviewed: 2026-07-02

Related articles

Two-factor authentication (overview)How two-factor authentication works at VPSDime, with email login codes by default and the option to switch to an authenticator app.Set up an authenticator appTurn on app-based two-factor codes (TOTP) so you sign in with a 6-digit code from an app instead of waiting for an email.Backup codesWhat your two-factor backup code is, how to sign in with it if you lose your authenticator app, and how to get a new one.Signing inHow to sign in to your VPSDime account with your email and password, including the "verify you're human" check and forgotten passwords.

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