Transferring a service to someone else

What this is#

You can transfer a VPS to another person's VPSDime account. It's a deliberate, two-sided process, so a service only moves when both people confirm it.

Before you start#

• Pay any open invoices on the service first. A service with outstanding invoices can't be transferred until they're settled.
• The new owner needs an account. If they don't already have one, they can create one at the sign-up page. See Creating an account.

How to transfer#

Both people open a support ticket so we can confirm the move from each side:

1. You (current owner): open a ticket naming the service and the email address of the account it should move to.
2. The new owner: opens a ticket from their account naming the same service and your account's email address.

Once both tickets line up, we'll move the service to the new account.

Things worth knowing#

• We need confirmation from both parties before moving a service.
• After the transfer, billing and management of the service move to the new owner's account.

Still need help?#

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

• the service (hostname or IP) being transferred,
• the email addresses of both the current and new accounts.

Related questions#

• "How do I transfer my VPS to someone else?"
• "Can I move a service to a different account?"
• "How do I change the owner of my VPS?"
• "I sold my VPS, how do I hand it over?"