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Knowledge Base

Guides and answers for your VPS, the client area, and billing

Transferring a service to someone else

What this is

You can transfer a VPS to another person's VPSDime account. It's a deliberate, two-sided process, so a service only moves when both people confirm it.

Before you start

  • Pay any open invoices on the service first. A service with outstanding invoices can't be transferred until they're settled.
  • The new owner needs an account. If they don't already have one, they can create one at the sign-up page. See Creating an account.

How to transfer

Both people open a support ticket so we can confirm the move from each side:

  1. You (current owner): open a ticket naming the service and the email address of the account it should move to.
  2. The new owner: opens a ticket from their account naming the same service and your account's email address.

Once both tickets line up, we'll move the service to the new account.

Things worth knowing

  • Transfers are free. There's no fee for moving a service between accounts.
  • Nothing happens to the VPS itself. A transfer is an ownership change in our billing system, not a technical operation: the server keeps running throughout, with no downtime, no reboot, and the same IP, data, and configuration. Whatever it's hosting won't notice the handover.
  • We need confirmation from both parties before moving a service.
  • After the transfer, billing and management of the service move to the new owner's account. If the old passwords weren't handed over, the new owner can set fresh ones from the manage page (root password on Linux, Admin password on Windows).

Still need help?

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

  • the service (hostname or IP) being transferred,
  • the email addresses of both the current and new accounts.
  • "How do I transfer my VPS to someone else?"
  • "Can I move a service to a different account?"
  • "How do I change the owner of my VPS?"
  • "Can I move my VPS from my account to my customer's account?"
  • "I sold my VPS, how do I hand it over?"
  • "Does transferring a VPS cause downtime or change anything on it?"
  • "Is there a fee to transfer a service to another account?"
Last reviewed: 2026-07-05