Acceptable use & network policies
How your VPS may be used, and how we protect the network everyone shares. The binding documents are the Acceptable Use Policy and Terms of Service; these guides explain the rules and what actually happens in practice.
- What you can run, and what isn't allowed. The allowed and prohibited list, and what happens if a VPS is compromised.
- Sending email from your VPS. Low-volume mail is fine, bulk mail is not, and what our monitoring does.
- DDoS attacks and null-routing. What happens when your VPS is attacked, and what to do if you're a frequent target.
- Traffic allowance and overages. The warning emails, the 24-hour window, and how suspension and reset work.
Still need a person? You can open a support ticket any time.