What is my Administrator password?

What this is#

Your Windows VPS login is the built-in Administrator account, and its password is generated when your VPS is provisioned. It's sent to you in the provisioning email, subject: "New Windows VPS - Provisioning Started", along with your VPS IP.

Using it#

• The username is always Administrator.
• Copy and paste the password, and make sure you're not picking up whitespace before or after it, a trailing space from the email is the most common "wrong password" cause.
• Once you're in, you can change it inside Windows (Ctrl+Alt+End in an RDP session opens the security screen with the change-password option).

Lost it, or it doesn't work?#

The Windows Troubleshooter checks whether the password on file actually works against your VPS and offers a reset right on the page, no ticket needed. If the password is rejected when you try to log in, see My Administrator password doesn't work.

Still need help?#

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

• the VPS hostname or IP,
• whether the Windows Troubleshooter's password check passes or fails,
• the exact message your RDP client shows.

Related questions#

• "What is my Windows VPS password?"
• "Where do I find my Administrator login details?"
• "How do I change or reset my Administrator password?"