Managing your VPSDime VPS, the control panel tour

What this is#

The map of what you can do without opening a ticket, which is nearly everything. Two things make our setup a little different from what you may be used to elsewhere:

• One login for everything. Billing and server management live in the same account: the login that pays the invoice is the login that reboots the server, no separate panel URL, no second set of credentials to save and track, no "which password was the VPS control panel one" moments. (Which also means that one login is worth protecting well, 2FA is already on for every account, and an authenticator app upgrades it.)
• The panel is proprietary, built in-house. It isn't an off-the-shelf panel bolted next to a billing system, it's our own, built for our platform, which is why the pieces interlock: the deploy form sets your SSH keys and users, the troubleshooter can actually fix things, the backup panel restores without tickets.

Everything below is a one-paragraph summary with the full guide linked.

Home base: Manage VPS#

My Services → Manage opens the Service Management page, status, live usage bars, your IP and specs, billing facts, and the button strip:

• Power controls, from outside the OS: soft restart/shutdown for normal use, hard reset/power-off for a frozen VPS, the guide explains which to use when, it matters.
• Console, the out-of-band screen that works with no SSH, RDP, or functioning network. The tool for "I locked myself out", and the reason a firewall mistake is never fatal here.
• Password reset, set a new root (or any user's) password on a running VPS; Admin password on Windows.
• Hostname changes, and Migrate to Another Location (your IP changes with a move, so it's a deliberate decision).

The tabs, each with its own guide#

• Network: your IPv4/IPv6 addresses, netmask and gateway, and self-service reverse DNS, the thing mail senders need.
• Firewall (Linux VPS): the managed edge firewall that blocks the riskiest app ports by default, with per-app whitelists.
• Reinstall OS: fresh distro or a one-click application, with SSH keys, login mode, and users configured on the form, done in minutes.
• Boot From ISO (Premium VPS): boot a rescue image to fix an unbootable system without wiping it.
• Upgrade/Downgrade: plan changes, live and instant on Linux VPS with the same IP.
• Extra Features: add backups, vCPU, storage, traffic, or IPs one at a time, prorated.
• Graphs: CPU, memory, disk, and traffic over time, your first stop for "is my plan the right size".
• Tasks: the audit log, every action ever taken on the VPS, when, whether it worked, and who did it (you, with the IP you acted from, or our staff). Underrated for troubleshooting: "did something change right before this broke?"
• Cancellation: self-service, immediate or end-of-period, revocable until it runs.

Account-wide tools#

• SSH Keys: store your public keys once (paste, or import from GitHub/GitLab), pick them at every deploy and reinstall. The keys guide covers generating them.
• DNS Manager: free DNS hosting, point your domain's nameservers at dns1/dns2.vpsdime.com and manage records in the panel.
• Nightly Backups (with the add-on, included on Premium): self-service full restores, per-file recovery through a web file browser, and full disk-image downloads.
• My VPS is Down: the automated troubleshooter that checks your VPS and fixes common causes on the spot, banned IPs, disabled password login, and escalates with diagnostics attached when it can't. Windows has its own.
• Billing, same login: invoices, payment methods, auto-renewals, credit, billing cycles, all next to the server controls rather than in some other portal.

What isn't in the panel#

The inside of your server, that's yours over SSH or RDP, and this knowledge base plus an AI chatbot covers that side. The split is the self-managed deal: the panel gives you full control of the machine's lifecycle; the OS and software on it are your domain.

Still need help?#

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

• the VPS hostname or IP,
• which panel feature you were using and what happened (a screenshot helps if it looks odd).

Related questions#

• "What can I do myself in the VPSDime panel?"
• "Is there a separate login for the VPS control panel?"
• "How do I reboot / reinstall / resize my VPS from the panel?"
• "Where do I see what actions were taken on my VPS?"
• "What control panel does VPSDime use?"