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Knowledge Base

Guides and answers for your VPS, the client area, and billing

Add funds (account credit)

What this is

You can prepay a credit balance on your account and let invoices draw from it automatically. It saves making lots of small payments. Find it at Billing, Add Funds (https://vpsdime.com/addfunds).

Steps

  1. Go to Billing, Add Funds.
  2. Enter an Amount to Add (within the limits below).
  3. Click Add Funds and complete the payment with any payment method.

What you'll see

The Add Funds page with Minimum Deposit, Maximum Deposit, and Maximum Balance tiles, an Amount to Add field, a non-refundable warning, and an Add Funds button

  • The deposit limits:
    • Minimum deposit: $50.00 USD
    • Maximum deposit: $10,000.00 USD
    • Maximum balance: $20,000.00 USD
  • An Amount to Add field, a note that deposits are non-refundable, and an Add Funds button.

Things worth knowing

  • Deposits are strictly non-refundable. Only add what you expect to spend on services.
  • Credit never expires. Your balance stays on the account until it's spent.
  • Credit applies automatically to new invoices, and you can also apply it by hand when paying an unpaid invoice. See Viewing and paying an invoice.
  • An invoice covered by credit shows the credit applied and a $0.00 total.

Troubleshooting

  • It won't accept my amount. Check it's at least the minimum ($50), within the maximum, and that it won't push you over the maximum balance.
  • My payment for the credit failed. Try another payment method.

Still need help?

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

  • the amount you tried to add,
  • the payment method you used and any error,
  • what you plan to use the credit for.
  • "How do I add credit to my account?"
  • "Is account credit refundable?"
  • "What's the minimum I can deposit?"
  • "How does my credit balance get used?"
  • "Does my account credit expire?"
Last reviewed: 2026-07-02