Taxes (VAT and sales tax)

What this is#

How tax is applied to your VPSDime payments.

How tax is added#

Any VAT or sales tax that applies to you is calculated and added automatically at the payment page, based on your location. You don't need to do anything: the amount is shown before you pay, and it's collected as part of the payment.

Your VAT or GST number#

You can add a VAT Number or GST Number on your Account Details. Once saved, it appears on your future invoices, which is handy for business and tax records.

To have tax removed from a payment, enter your VAT or GST number on the payment form when you pay. Saving it on Account Details adds it to your invoices, but the exemption is applied only when you enter the number on the payment form at checkout.

Things worth knowing#

• The tax shown depends on your billing location and local rules.
• Adding your VAT/GST number puts it on future invoices; keeping it correct is up to you.

Troubleshooting#

• Tax was added to my payment. That's the VAT or sales tax for your location, added automatically.
• My VAT number isn't on my invoice. Add it on Account Details; it appears on invoices generated after you save it.
• My tax wasn't exempted even though I saved my VAT number. Saving it on Account Details only puts it on your invoices. To be exempted, enter the number on the payment form when you pay.
• Can you add my VAT number to an invoice I already paid? No. Paid invoices can't be re-issued, so a VAT or GST number can't be added to them after the fact. Save your number on Account Details and it appears on invoices generated from then on.

Still need help?#

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

• the invoice number,
• your VAT/GST number if it should appear,
• what looks wrong about the tax.

Related questions#

• "Do you charge VAT or sales tax?"
• "How do I add my VAT or GST number to my invoices?"
• "Why was tax added to my payment?"
• "How do I get tax exempted with my VAT or GST number?"
• "Can you add my VAT number to a past invoice?"