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Knowledge Base

Guides and answers for your VPS, the client area, and billing

Creating an account

What this is

How to create a VPSDime account, either up front on the sign-up page or as part of placing your first order. Create one at https://vpsdime.com/register.

Steps

On the sign-up page

  1. Open the Register / Sign Up page.
  2. Either click Sign in with Google / GitHub to create your account from that profile (no password to set), or fill in your details and choose a password.
  3. Accept the Terms of Service and complete the "verify you're human" check, then submit.

During checkout (in the cart)

  1. At checkout you'll see a New client / Existing client toggle.
  2. Choose New client and either use Sign in with Google / GitHub or fill in your details, then continue your order.
  3. Choose Existing client instead if you already have an account, and sign in.

What you'll see

The Register form with Google and GitHub buttons at the top, Personal Information and Billing Address fields, a Terms of Service checkbox, and a Register button

  • On the sign-up page: Google and GitHub buttons at the top, then Personal Information (first and last name, optional company, email, and a password with a strength meter) and a Billing Address (street, city, state/region, postcode, country, phone). At the bottom, a "verify you're human" check (a small Cloudflare box that usually clears itself), the Terms of Service checkbox, and a Register button.
  • If you start with Google/GitHub, the form pre-fills and shows "Continuing as [email protected]. Verified via Google. No password needed." A small ✕ on that banner lets you switch back to using a password instead.
  • In the cart, the New client / Existing client toggle sits above the form so you can flip between signing up and signing in.

Troubleshooting

  • "A user already exists with that email address." You already have an account. Head to Signing in (or use Google/GitHub) instead of creating a new one. Forgotten the password? Reset it from the sign-in page.
  • "This email address is registered as a sign-in contact on another customer's account." That email is set up as a login contact under a different account. Sign in with your existing credentials, or contact us if you've lost access.
  • The "verify you're human" check won't complete. Try a different browser, or disable a VPN/ad-blocker that may be blocking it, then submit again.
  • It won't accept my password. Choose a stronger one (longer, mixed characters). Very weak passwords are rejected at sign-up.

Still need help?

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

  • the email address you're trying to register,
  • the exact message you're seeing (for example "already exists"),
  • a screenshot of the screen.
  • "How do I create an account?"
  • "How do I sign up during checkout?"
  • "It says my email already exists when I try to register."
  • "Can I sign up with Google instead of a password?"
Last reviewed: 2026-07-02