Account & sign-in help

Guides for getting into your VPSDime account and managing how you sign in.

Signing in & creating an account

Signing in. Email and password, "verify you're human", forgotten passwords.
Reset a forgotten password. Use the "Forgot password?" link to get a reset email and set a new one.
Sign in with Google or GitHub. One-click sign-in, the confirmation email, "no password needed".
Creating an account. Signing up on the site or during checkout.

Two-factor authentication: overview. How 2FA works here, email codes vs an authenticator app.
Set up an authenticator app. Switch to fast, offline 6-digit codes.
Email login codes. The default codes we email you, and what to do if one doesn't arrive.
Backup codes. Your fallback when you lose your authenticator.
Keeping your account secure. A short checklist, and spotting suspicious activity.

Account details. Update your name, email, address, billing contact, and marketing preferences.
Change password. Change your password when you know your current one.
Sign-in Methods. Link or disconnect Google/GitHub, and set a password.
Contacts & sub-accounts. Add people as email contacts, or as sub-accounts with their own limited login.
Email history. Read the emails we've sent to your account.
Transferring a service. Move a VPS to another person's account.

I can't sign in. Work through the common causes, and how to reach us.
Account closed. Why an account may be closed, and how to ask us to review it.
Deleting your account & data. Request permanent deletion of your account and personal data.

Still need a person? You can open a support ticket any time.