Email history

What this is#

A record of the emails we've sent to your account: order/welcome emails, invoices and billing reminders, renewal and service notices, and so on. Even if one didn't reach your inbox, you can read it here. Find it at My Account → Email History (https://vpsdime.com/emailhistory).

Steps#

1. Go to My Account → Email History.
2. Browse the list (newest first; use the column headers to sort by Date Sent or Message Subject, and the pager for older pages).
3. Click View Message on any row to read the full email.

What you'll see#

• A table of Date Sent and Message Subject, with a View Message button that opens the email in a popup.
• A count of how many emails are on record, with page navigation.

Things worth knowing#

• This is a log of what we sent. It's handy if you didn't receive something in your own inbox (also check your spam folder).
• It's a read-only history; there's no "resend" here. If you need a copy actioned (for example a fresh invoice), ask us via a ticket.
• Want to change which emails you receive? Marketing emails are controlled on Account Details; per-person email types are set under Contacts & sub-accounts.

Troubleshooting#

• An email isn't in my inbox. Open it here to read it, and check your spam/junk folder. If important emails consistently don't arrive, contact us so we can check delivery to your address.
• The list is empty. We haven't sent anything to this account yet, or you're viewing a sub-account without the View Emails permission.

Still need help?#

You can open a support ticket. So we can help on the first reply, it's worth mentioning:

• the email address on your account,
• the subject and date of the email you're asking about,
• a screenshot of what you're seeing.

Related questions#

• "Where can I see the emails you sent me?"
• "I didn't get your email, can I read it somewhere?"
• "How do I view a past invoice email?"
• "Why is my email history empty?"