Billing & payments help

Guides for paying for your VPSDime services and managing how you're billed.

Paying#

• Viewing and paying an invoice. Find invoices, pay an unpaid one, download a PDF, and what the statuses mean.
• Payment methods we accept. Cards, wallets (PayPal, Apple Pay, Google Pay and more), bank and local methods, and crypto.
• Add funds (account credit). Prepay a balance and let invoices draw from it.

Renewals & cards#

• Automatic renewals (subscriptions). Saved card vs Paddle vs Fastspring, and turning auto-renewal on or off.
• Saved cards. Add or remove a card on file for renewals.
• Change your billing cycle. Switch a service between billing cycles yourself.

Billing schedule & policies#

• When invoices are due, and what happens if you don't pay. The schedule, and suspension vs termination.
• Refunds and credits. The 72-hour money-back guarantee, and what isn't refundable.
• Taxes (VAT and sales tax). How tax is added, and your VAT/GST number on invoices.
• Billing questions. A billing FAQ: pausing a service, late payment and fees, proration, saved cards, chargebacks, transfers, and querying a charge.

Still need a person? You can open a support ticket any time.