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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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How do I order more IPs?

You can order more IPs by going to your client area and clicking Upgrade/Downgrade item under the...

How can I cancel my service?

Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...

I've paid via Credit Card, however my invoice shows unpaid. Why?

Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...

Can I get a refund?

We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...

What payment methods do you accept?

We accept all major credit cards including Mastercard, Visa, American Express, JCB, Discover,...