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My VPS's status shows as Terminated/Cancelled. Is my data gone?

If you have submitted a cancellation request or failed to pay on time, your VPS may have been deleted.

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I've paid via Credit Card, however my invoice shows unpaid. Why?

Our payment processor screens every payment against fraud. So when you make a payment, it doesn't...

How to close a PayPal dispute/case?

In order to close a PayPal dispute/case please follow the steps below:1. Login to your PayPal...

How can I cancel my service?

Please follow these steps to cancel your service with us:1. Please login to your account.2. Click...

Can I get a refund?

We offer 3 day money back guarantee for first payment of your first order.If you'd like to apply...

Why did my Credit Card payment fail?

When our payment processor attempts to charge your card, your card issuing bank provides what is...